Store Manager

M&Co Ltd; Middlesbrough; On-site; GBP 27,000 - 29,000; Full time

Job summary

An exciting opportunity awaits for a passionate Store Manager at a leading plus-size fashion retailer. The role involves driving sales, ensuring exceptional customer service, and leading a dynamic team in a fast-paced environment. As a Store Manager, you will play a crucial role in maintaining store standards, managing stock, and achieving financial targets. This innovative company values entrepreneurial thinking and is committed to delivering the best value for curvy customers. If you thrive in a challenging environment and have a track record of success in retail management, this position is perfect for you!

Benefits

50% Discount on all brands

Enhanced Holiday allowance

Pension & Life assurance

Bonus scheme

Employee wellbeing and assistance programme

Retail discounts

Qualifications

• Proven experience in a senior management role in retail, preferably fashion.
• Demonstrated track record of exceeding sales targets.

Responsibilities

• Achieve financial objectives and KPIs through analysis and corrective actions.
• Maintain outstanding store conditions and manage stock levels effectively.
• Ensure high levels of customer satisfaction through excellent service.

Skills

Customer Service

Team Leadership

Sales Analysis

Stock Management

Visual Merchandising

Communication

Problem Solving

Adaptability

Education

Experience in Retail Management

Job description

Salary £27,000 - £29,000pa
Location Middlesbrough
Contracted Hours 40 hours per week
This is a permanent, full time vacancy that will close in a month at 23:59 GMT.

The Vacancy

Yours Clothing is a plus size women’s wear retailer that provides the best value on the UK high street and internet. Our continued success comes from us listening to our customers and delivering fashion products at the right price. Our environment is fast paced, ever evolving and full of excitement. Yours Clothing continues to expand and become the number one plus size fashion womenswear retailer in the UK and Europe.

We have an exciting new opportunity for a new Store Manager to join our fantastic team. This role requires a dedication to providing the highest level of customer service to all our customers to ensure they leave happy and keep coming back. You will have a desire to be the best and to display a huge amount of passion and knowledge about our product range to promote our brand.

Duties and Responsibilities

• Achieve financial objectives and KPIs by analysing variances and initiating corrective actions
• Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
• Maintain outstanding store conditions and visual merchandising standards
• Analysing sales figures and forecasting future sales
• Managing stock levels and making key decisions about stock control
• Propose innovative ideas to increase market share
• Ensure high levels of customer satisfaction through excellent service
• Complete store operational requirements by scheduling and assigning employees; following up on work results
• Maintain store staffing levels by recruiting, selecting and training employees
• Maintain staff performance through coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results

The successfully appointed Store Manager will have proven experience in a senior management role in a retail environment, preferably fashion, and be able to demonstrate a track record of exceeding sales targets.

Skills and Experience Required:

• Warm, friendly and engaging personality
• An energy and enthusiasm to succeed
• Highly motivated and a desire to be the best
• Results driven
• Proven ability to work well within a team and to use own initiative
• Proven record of good attendance and flexibility
• Confident and articulate when speaking to customers
• Ability to work hard and juggle changing priorities
• Ability to adapt to frequent change and a high pressure environment
• Outstanding loyalty and commitment to the business

This is a full-time role working 5 days over 7 each week.

The Company

Yours Clothing is a retailer that provides the best value on the UK high street and internet for curvy customers. Along with our big and tall menswear brand, BadRhino, our Long Tall Sally brand and our most recent addition, PixieGirl Petites, the business is growing at pace to cater for non-standard sizes on the high street and online.

Our continued success comes from our entrepreneurial thinking and listening to our customers to deliver fashion products at the right price. Our environment is fast paced, ever evolving and full of excitement. Yours Clothing continues to expand and become the number one plus size fashion retailer in the UK whilst continuing to develop our brands into new and exciting niche markets both in the UK and further afield.

The Benefits

• 50% Discount on all of our brands
• Enhanced Holiday allowance
• Pension & Life assurance
• Bonus scheme
• Employee wellbeing and assistance programme
• Retail discounts