Store Manager

THE WHITE COMPANY; Manchester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in retail seeks a Store Manager in Manchester. The role requires strong leadership to drive sales and customer service while managing operational activities. Candidates should demonstrate a passion for retail and a track record of team development.

Benefits

50% discount on products

25 days holiday, increasing to 28

Volunteer Day

Discretionary annual bonus

Perk Place Benefits Platform

Group Personal Pension scheme

Wagestream Money Management app

Private Medical Insurance

Life assurance coverage

Social events

Qualifications

• Proven track record of maximising sales and profitability in retail.
• Experience in developing and motivating teams.

Responsibilities

• Manage customer experience as part of multi-channel strategy.
• Achieve sales targets and control costs.
• Oversee staff training and performance.

Skills

Leadership

Sales Maximization

Customer Service

Coaching

Job description

Our Role

As a Store Manager, you will be fully accountable for all operational and commercial activities in your store, providing clear leadership to establish a high-performance team that drives sales, achieves KPIs, and delivers exceptional customer service.

You will embody our PRIDE values—being Passionate, Inspiring, and Resourceful—while demonstrating a proven track record of maximising sales and profitability in a fast-paced, commercially driven retail environment. As an Imaginative and Dedicated Manager, you will coach and develop your team to reach their potential and showcase your knowledge and passion for The White Company.

What you'll be doing

• Manage the customer experience as part of The White Company's multi-channel strategy.
• Maximise contribution by achieving sales targets and controlling costs.
• Manage store expenses without compromising store objectives.
• Oversee staff training content and frequency to develop and motivate the team, ensuring high levels of customer service and performance.
• Manage the performance and development of the management team.
• Ensure store presentation, including cleanliness, visual display, and merchandising, reflects the brand standards.
• Provide feedback and insights on product performance and development to relevant departments.

Please read the attached Job Description for more details.

What we offer you

At The White Company, we value our employees' dedication to exceptional customer service; we reward this with great benefits and competitive salaries.

• 50% discount on our products
• 25 days holiday, increasing to 28 days during service
• A Volunteer Day with a charity of your choice
• A discretionary annual bonus scheme in addition to a competitive salary
• Perk Place Benefits Platform offering discounts across wellbeing and lifestyle
• Automatic enrolment into the Group Personal Pension scheme
• Wagestream Money Management app for pay control and financial wellbeing
• Private Medical Insurance
• Life assurance coverage after successful probation
• Social events, including Christmas parties and other gatherings

Our Equality, Diversity, and Inclusion statement of commitment

At The White Company, we are dedicated to creating an inclusive culture that celebrates diverse backgrounds and identities. We strive to ensure our environment allows everyone to bring their authentic selves to work, where contributions are valued, abilities are enhanced, and perspectives are appreciated. We respect, encourage, and celebrate differences, fostering a sense of belonging.

We uphold an active Equality, Diversity, and Inclusion Policy, starting with our recruitment and selection processes. We invite you to join us on this journey.

Our Sustainability statement of commitment

We are committed to building a sustainable legacy for a brighter future for people and our planet. We believe this commitment should be reflected in everything we do.