Store Manager

Yours Clothing Ltd; Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading plus size fashion retailer in Manchester is seeking an experienced Store Manager to lead their team. The ideal candidate will excel in providing outstanding customer service, manage store operations efficiently, and demonstrate strong leadership skills in a fast-paced environment. This full-time position offers the opportunity to significantly impact sales and customer experience while being part of a growing company.

Qualifications

• Proven experience in a senior management role in a retail environment, preferably fashion.
• Ability to juggle changing priorities in a high pressure environment.
• Confident and articulate when speaking to customers.

Responsibilities

• Achieve financial objectives and KPIs by analysing variances.
• Maintain outstanding store conditions and visual merchandising standards.
• Ensure high levels of customer satisfaction through excellent service.
• Recruit, select, and train employees to maintain staffing levels.

Skills

Warm, friendly and engaging personality

Energy and enthusiasm

Results Driven

Proven ability to work well within a team

Outstanding loyalty and commitment

Job description

Overview

Yours Clothing is a plus size women’s wear retailer that provides the best value on the UK high street and internet. Our continued success comes from us listening to our customers and delivering fashion products at the right price. Our environment is fast paced, ever evolving and full of excitement. Yours Clothing continues to expand and become the number one plus size fashion womenswear retailer in the UK and Europe.

We have an exciting new opportunity for a new Store Manager to join our fantastic team. This role requires a dedication to providing the highest level of customer service to all our customers to ensure they leave happy and keep coming back. You will have a desire to be the best and to display a huge amount of passion and knowledge about our product range to promote our brand.

Responsibilities

• Achieve financial objectives and KPIs by analysing variances and initiating corrective actions
• Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
• Maintain outstanding store conditions and visual merchandising standards
• Analysing sales figures and forecasting future sales
• Managing stock levels and making key decisions about stock control
• Propose innovative ideas to increase market share
• Ensure high levels of customer’s satisfaction through excellent service
• Complete store operational requirements by scheduling and assigning employees; following up on work results
• Maintain store staffing levels by recruiting, selecting and training employee
• Maintain staff performance through coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results
• The successfully appointed Store Manager will have proven experience in a senior management role in a retail environment, preferably fashion, and be able to demonstrate a track record of exceeding sales targets.

Skills and Experience

• Warm, friendly and engaging personality
• An energy and enthusiasm to succeed
• Highly motivated and a desire to be the best
• Results Driven
• Proven ability to work well within a team and to use own initiative
• Proven record of good attendance and flexibility
• Confident and articulate when speaking to customers
• Ability to work hard and juggle changing priorities
• Ability to adapt to frequent change and a high pressure environment
• Outstanding loyalty and commitment to the business
• This is Full Time role working 5 days over 7 each week

The Company

Yours Clothing is a retailer that provides the best value on the UK high street and internet for curvy customers. Along with our big and tall menswear brand, BadRhino, our Long Tall Sally brand and our most recent addition, PixieGirl Petites, the business is growing at pace to cater for non-standard sizes on the high street and online.

Our continued success comes from our entrepreneurial thinking and listening to our customers to deliver fashion products at the right price. Our environment is fast paced, ever evolving and full of excitement. Yours Clothing continues to expand and become the number one plus size fashion retailer in the UK whilst continuing to develop our brands into new and exciting niche markets both in the UK and further afield.