Store Manager

Monsoon; Manchester; On-site; GBP 38,000 - 46,000; Full time

Benefits offered by this job

Staff uniform allowance

Generous staff discount across all our

Birthday day off

Job summary

Monsoon Accessorize in the United Kingdom is seeking a Store Manager in Manchester to drive overall performance through strong leadership and a focus on exceptional customer service.

You will coach the team to exceed KPIs, manage costs, and maximise sales with strong Visual Merchandising. The role requires flexibility to support other stores and maintain an inclusive, high-energy working environment.

Responsibilities

• Drive overall store performance through leading and developing your team.
• Exceed KPIs and manage P&L and controllable costs in line with budget.
• Motivate and coach colleagues to achieve excellence in their roles.
• Maximise sales through Visual Merchandising and window standards.
• Promote and deliver Accessorize piercing with your team.
• Be flexible, supporting other stores and team members as needed.
• Ensure an inclusive environment and promote equality with your team.
• Customer-focused with enthusiasm, integrity and a drive to deliver exceptional service.

Job description

• Drive the overall performance of the store, through managing and developing your team, demonstrating the Accessorize values and ensuring your store is delivering an exceptional customer experience
• Generating profit, through exceeding your KPIs, keeping P&L and controllable costs inline with budget and maximising local market opportunities
• Ensuring your team are motivated and knowledgeable, supporting everyone to achieve excellence in their roles
• Maximise commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard
• We offer piercing to our customers, and you would promote and deliver this with your team.
• Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal

• Ensure an inclusive environment, promoting equality and kindness with your team

  Our ideal candidate would be customer focused, reflecting the passion we have for our product and the drive to create an exceptional experience for the Accessorize customer. We value the qualities of enthusiasm, integrity, and the desire for success., Demonstrate customer focus - ensuring delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do.

• A confident leader, one who will inspire the team, leading by example to make Accessorize a great place for all who work and shop with us
• A proven track record of managing a successful retail store, delivering excellence in customer service, both personally and through their team
• Someone who demonstrates passion, drive and resilience, with a can - do approach
• Possess a creative approach, to support the store and develop the team to reach their full potential
• The ability to communicate openly and effectively

• A Solution driven Individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility

  A competitive salary and exciting bonus scheme

• A Staff uniform allowance - enabling you to have fun wearing our accessories
• Generous staff discount across all our brands - Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home
• An additional day's holiday to celebrate your birthday

At Monsoon Accessorize we don't focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us. We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.