Store Manager

Costa; Manchester; On-site; GBP 33,000 - 38,000; Full time

Benefits offered by this job

Pay range £32,500–£37,500 per year

STAR rewards programme

Birthday/achievement rewards

Free handmade drinks + 50% discount on

Food & bottled drinks discount

Employee wellbeing support

Individual training plan

Growth opportunities within Sim Trava

Job summary

Costa Coffee by Sim Trava is seeking a Store Manager for our Manchester store. You will own the stock, labour, cash, and training, ensuring KPIs are met and customer standards are upheld. A passion for coffee and people helps drive a successful store and team.

You will manage health and safety, recruit and coach staff, and identify growth opportunities within the franchise. A competitive salary and strong progression path are offered across Sim Trava.

Qualifications

• Management experience in a fast-paced environment.
• Commercial mind with the ability to maximise sales opportunities.
• Keen attention to detail and brand standards.
• Ambitious character with growth mindset.
• Ability to thrive under pressure and motivate others.
• Experience recruiting, coaching and developing team members.

Responsibilities

• Taking ownership of controllable costs through stock, labour and cash.
• Inspiring your team to feel valued and involved in the store.
• Manage KPI reports, Costa Check and Listen and Learn to spot trends.
• Training and developing the team to reach their potential.
• Owning health and safety within the store.

Skills

Management experience

Commercial mindset

Attention to detail

Ambitious mindset

Work under pressure

Recruiting coaching

Job description

• 494 Wilmslow Road, Withington, M20 3BG, UK

At Costa Coffee by Sim Trava, we want to inspire the world to love great coffee, just as much as our partner, Costa Coffee.

Sim Trava is a family run business on the hunt for hardworking, ambitious, happy, and loyal people to join our team, if that sounds like you, you’re probably just what we’re looking for.

We want to recruit people that are proud to work for us, because a happy team equals happy customers. We know that our people are the most important part of our business, so we strive to create a working environment.

A bit about the role

At Sim Trava we treat our managers as business owners, this is your business. That means the stock, standards, team, labour, and customers It’s all yours to own and grow. So go ahead and make it your own.

• Taking ownership of all controllable costs through effective management of stock, labour, cash, and training. Making sure to celebrate success along the way.
• Inspiring your team to feel valued and get involved in making the store the best it can be.
• Manage the store KPI report, Costa Check and Listen and Learn then look for trends and opportunities to grow your business.
• Training and developing your team to reach their full potential.
• Owning the health and safety within the store.

A passion for coffee and people is just the start of what we’re looking for. What else makes a great Store Manager?

• Management experience, ideally within a fast-paced environment.
• A commercial mind with the ability to think ahead and see the bigger picture, maximising every sales opportunity.
• A keen attention to detail, ensuring compliant brand standards.
• An ambitious character who wants to be part of our growth journey
• Ability to thrive under pressure and encourage others to work at speed.
• Experience of recruiting, coaching and developing team members.

We’re really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:

• Pay range between £32,500 and £37,500 per year depending on experience and location.
• STAR rewards, exchange your points on our online shopping platform.
• More Star points awarded on your birthday, work milestone, promotion or just because you went above and beyond.
• Free handmade drinks plus 50% discount on food and bottled drinks while at work.
• Wellbeing support with Employee Assistance Program.
• Commitment to you and your Individual training, a plan tailored to your requirements.
• Encouragement to develop into different roles within Sim Trava.

Sim Trava was formed in 2005 by Simon and Tracy Vardy from the basement of their Altrincham home, and their first store opened that same year on October 17th in Northwich, Cheshire. The original plan was to open 5 stores in 5 years, however that milestone was achieved much sooner and by 2010 we had 10 Costa Coffee stores in and around the Cheshire/Manchester area.

Fast forward to 2021 when we celebrated our 40th new store opening in Fallowfield, Manchester. Following this Sim Trava was honoured to be selected to be the first franchise to purchase existing stores from equity. We acquired 17 stores, located across the Preston, Blackpool, and Southport region. In 2025 Sim Trava expanded again with the purchase of 21 existing stores from a franchise partner bringing our store count to 80, and we have no plans to slow down.

For any reasonable adjustments and general queries please [e-mail]

*This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.

Reimagining coffee experiences to make a difference

We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.

“ Finding a company whose culture and values align to yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.”

• 494 Wilmslow Road, Withington, M20 3BG, UK