Store Manager

Rohan Designs; Longtown; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading outdoor retailer in Longtown is seeking a Retail Shop Manager who is passionate about customer service and sales. Responsibilities include achieving sales targets, training staff, and maintaining store standards. The ideal candidate will have exceptional communication, organisational skills, and a love for outdoor adventures. A comprehensive benefits package is offered, reflecting over 50 years of retail experience in the UK outdoors industry. Join us to delight our customers and enhance their outdoor experience.

Benefits

Structured training sales and management training

Access to in-house e-learning modules

Clothing allowance

50% discount on our clothing

Staff Partnership programme

Contributions to a Pension scheme

Life cover based on salary

Sales bonus scheme

Employee Assistance Scheme

Responsibilities

• Reaching and exceeding sales targets by assisting customers.
• Organising store rotas and managing shifts.
• Training and motivating sales staff on selling procedures.
• Achieving commercial success through merchandise organisation.
• Nurturing high levels of product knowledge and sharing it.

Skills

Exceptional customer service skills

Excellent organisational skills

Attention to detail

Effective verbal and written communication skills

Ability to challenge others

Skills to train and delegate

Time Management Skills

Passion for outdoor travel adventure

Job description

Are you ready for your next Retail adventure? If you have a passion for excellent customer service and love selling clothing within the outdoors industry, then this is the job for you!

About the role

The ideal candidate will use their past experiences to engage the shop team in driving all aspects of the shop performance whilst maintaining our reputation for outstanding quality and customer service.

Qualities

• Exceptional customer service skills
• Excellent organisational skills
• Attention to detail
• Effective verbal and written communication skills
• Ability to challenge others to improve their performance
• Skills to train and delegate effectively
• Time Management Skills
• Passion for outdoor travel adventure

Main duties of the role

• Reaching and exceeding sales targets through assisting customers in the selection and purchase of merchandise.
• Organising and implementing store rotas and covering shifts and holidays thorough effective staff management.
• Helping, training and motivating sales staff on selling procedures to help achieve sales goals.
• Achieving commercial success through organising the store merchandise standards and restocking merchandise.
• Nurture a thirst for high levels of product knowledge within an outdoor retailer and a passion for sharing that knowledge.

What's in it for you?

Having been retailing in the UK for over 50 years in the outdoor industry, we are able to offer an excellent pay and benefits package.

• Structured training sales and management training
• Access to in-house e-learning modules
• Clothing allowance
• 50% discount on our clothing
• Staff Partnership programme
• Contributions to a Pension scheme
• Life cover based on salary
• Sales bonus scheme
• Employee Assistance Scheme

About the company

We make gear to keep you protected and comfortable in the world's wildest places. From performance clothing to shoes and luggage we have created a range that is all you need and nothing you don't. From our original and iconic "bags" to our latest innovations everything is built on the original design principles that were conceived around a kitchen table in North Yorkshire fifty years ago. That is what still make us unique. We just make gear that delights our customers and delivers on our promise.

How to apply

To apply for the role of Retail Shop Manager, please click on the Apply button and follow the short application procedure.