Store Manager

Costa Coffee; London; On-site; GBP 31,500 - 38,500; Full time

Benefits offered by this job

Access to Coca-Cola share scheme

50% discount on food and drinks

Pension matching up to 10%

Potential bonus up to £10,000

Job summary

A popular coffee brand seeks a Store Manager for its Balham location. This role involves enhancing customer service, managing staff, and driving sales performance. Ideal candidates will have leadership experience and a passion for maintaining high standards. The position offers a salary of £35,000 per annum and is a fixed-term contract covering maternity leave with various employee benefits.

Qualifications

• Experience managing and developing successful teams.
• Ability to maintain high standards under pressure.
• Ambition to contribute to growth and success.

Responsibilities

• Drive customer service culture and meet customer needs.
• Create a welcoming environment for customers.
• Manage sales, profit, and team recognition.
• Train and develop team members.

Skills

Team management

Customer service

Leadership

Sales management

Adaptability under pressure

Job description

Overview

Store Manager - Balham - £35,000 per annum - Fixed Term Contract (Maternity Cover)

At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.

As a Store Manager, you can too.

Benefits

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
• Explore even more of our perks

We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

Responsibilities

Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success - which means you’ll be:

• Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
• Creating the perfect setting that customers want to come back to again and again
• Taking ownership with brilliant management of sales, profit, our teams, and recognition
• Training and developing your team to become the best they can be

Qualifications

We’re interested in your unique ingredients:

• A strong leader with experience managing and developing successful teams
• A forward-thinker with one eye on where we’re heading and the other on the bigger picture
• An ambitious character who wants to be part of our growth journey
• A brand ambassador dedicated to maintaining high standards
• Somebody who thrives under pressure

For any reasonable adjustments and general queries, please get in touch with [e-mail]

Location: Balham, London, United Kingdom