Store Manager

Arc'teryx Equipment; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

An established industry player is expanding its London presence and seeks a dynamic retail leader to drive store success. This exciting role involves leading a team of passionate product guides, fostering community relationships, and ensuring a top-notch guest experience. You will be pivotal in the store's opening journey, engaging with local influencers and driving innovative retail practices. If you thrive in an entrepreneurial environment and have a passion for outdoor products, this is the perfect opportunity to make a meaningful impact in a fast-paced, growth-oriented setting.

Qualifications

• 3-5 years of retail leadership experience with a focus on community relationships.
• Ability to engage with Profit & Loss statements and retail KPI analytics.

Responsibilities

• Lead and develop a team of product guides for exceptional community experience.
• Own and drive product conversations for seamless merchandising and inventory management.

Skills

Retail Leadership

Team Development

Community Engagement

Product Knowledge

Autonomy

Flexibility

Education

Retail Management Experience

Tools

Profit & Loss Statements

Retail KPI Analytics

Job description

We're expanding our London team and will be opening more stores in the area later this year and early next year! We'd love to connect with interested candidates in the months leading up to our new store openings!

Meet Your Future Team:

You embody an entrepreneurial spirit and drive the success of your store’s business by leading a team of talented product guides to activate exceptional community experience. As a champion of holding those around you in possibility, you create leadership development opportunities within your business to create the highest level of engagement for the people on your team, and in turn, the guest in your market. You are product-obsessed and inspire those around you with your commitment to education and sharing product knowledge. By partnering and fostering a close relationship with your wholesale counterparts, the community around you experiences a seamless experience through all touch points with the brand.

Your Opportunity at ARC’TERYX:

• Attract, develop and lead a team of committed product guides in engaging with and educating the community on world leading product technology.
• Build community and connect through deep relationships with a newly established market presence, and set the precedent for the Arc’teryx community experience.
• Be accountable for the store opening and leadership experience, from conception through to opening the doors to the first guest in your community.
• Engage with the fast paced, high growth, global community to evolve best in class practices and iterate on innovative retail experiences.
• Collaborate with your peers and lead your team to drive unique product experiences within your community.

If you were in this role now, here’s what you would be doing:

• Leading the development, training, coaching and education of high performing leaders to support the Arc’teryx commitment to best in class guest experience.
• Building relationships and connecting with community influencers to engage with the new market prior to store opening and beyond.
• Owning and driving product conversations to create seamless merchandising and inventory management within your business.
• Owning and leading the full store operations experience with a deep commitment to the guest and employee experiences.

Are you this person?

• Driven by a high level of autonomy and excel in an entrepreneurial environment.
• Seek and offer relevant feedback in the moment.
• Proven success in developing leaders and seek opportunities to further engage with their development goals.
• Three to five (3-5) years of retail leadership experience, and demonstrated ability to build long lasting, meaningful relationships within communities.
• Ability to engage with Profit & Loss statements and retail KPI analytics as tools to drive your business forward with educated and informed decision making.
• Proven ability to set a clear vision, align your team around common goals and foster commitment to these objectives.
• Effectively balance autonomy and collaboration.
• Remain highly flexible and adaptable when faced with ambiguity.
• Seek the best (not necessarily the easiest) solutions, with an unwavering commitment to do what is right.
• Passion for leading is paralleled by your passion for getting outside and living it.