Store Manager

ASTRID & MIYU; Leeds; On-site; GBP 29,000 - 35,000; Full time

Job summary

Astrid & Miyu is seeking a Store Manager for our Leeds store. You will lead and develop the team to create an engaging, in-store experience and drive sales through strong leadership, store operations, and brand standards.

As a values-led retailer, you will own the customer journey, mentor staff, host events, and reinforce CRM initiatives while nurturing local community relationships. This is a full-time role based in Leeds with bonus and commission potential.

Qualifications

• Proven experience as a Store Manager or similar role.
• Strong leadership and people development skills.
• Excellent communication and customer service orientation.

Responsibilities

• Lead and develop the store team to deliver outstanding in-store experiences.
• Drive sales and achieve strong KPI performance including inventory and visual merchandising.
• Coach staff with a focus on growth, ownership, and customer-centric service.
• Collaborate with regional teams to implement brand standards and CRM initiatives.
• Engage with the local community and host events to build brand loyalty.

Skills

Store Manager exp

Leadership

Brand ambassador

Team mentoring

Communication

Job description

Why Astrid & Miyu?

We're more than a jewellery brand, we're on a mission to revolutionise the jewellery experience, and that starts with our people.

We're a fast moving, values led team built on trust, ownership and growth. You'll have the opportunity to bring ideas to life, make an impact and grow alongside a team that celebrates each other. If you're adaptable, proactive, and energised by growth, you'll thrive here.

Everything we do is guided by our values:

Grow Together. Celebrate Each Other. Break All Boundaries.

Want to discover more? Explore life at A&M, meet our people and learn more about our values here.

Location: Leeds

Hours: Full time

Salary & Benefits: £32,000 + bonus & commission. See more on our benefits here.

Our Commitment: Sustainability starts with us. From community work, caring for our suppliers and educating and supporting our team. See our commitments here.

The Store Manager Mission:

As an inspirational leader with strong commercial acumen, you will deliver the most memorable and engaging in-store experience, bringing Experiential Retail to life. Championing our core values, you will play an integral part of the continued growth and expansion of the brand, whilst leading and developing your team, with growth always at the forefront.

How you'll drive success:

• Inspire and empower your team to truly Host from the Heart - guiding them to radiate warmth, be fully present, take ownership of every interaction and bring intention to the smallest moments. You'll create a space where every individual and customer feels genuinely seen, valued and cared for
• You will inspire, support and coach your team to truly flourish and grow in their roles by adopting a reverse leadership approach in order to cultivate high-performing and truly engaged teams
• You're a clear and confident communicator and comfortable with delivering feedback on the shop floor, observing & delivering in the moment
• You'll lead the way in ensuring strong numbers are achieved through inventory management, VM, store layouts and experiential retail
• Ensure efficient and effective operational processes in your store to enhance productivity and customer satisfaction
• You'll commit to continuously optimising your social and environmental impact from both large to small decisions, staying committed within your role to together growing a sustainable business
• You'll build brand loyalty by promoting our CRM scheme, hosting events, and engaging with your local community in this exciting new market for us

What you'll need to thrive:

• A values champion and brand ambassador, you are the role model for your store team and our values resonate deeply with you
• This role is ideal for anyone with experience as a Store Manager
• You have a strong presence, high on influencing your energy is infectious and authentically inspires those around you
• You have the ability to develop and mentor a high-performing team to create an environment fostered by learning, growth and development
• You're always looking for a better way to do things and are naturally curious in everything you do and every conversation you have

Your Journey With Us:

- Want to know more about our interview process? Find out what to expect here.

Job Application & AI: Our teams are hiring people, not perfect answers. Share your own experiences, examples and personality. That's what helps us understand who you are and what you could bring to the team.