Store Manager

Card Factory; Irvine; On-site; GBP 26,000 - 35,000; Full time

Job summary

Card Factory in Irvine, Scotland is seeking a Store Manager to lead a store team, set direction, and nurture a customer-first culture. You’ll own hiring, coaching, merchandising and payroll, ensuring smooth day-to-day operations and a welcoming, high-performing environment.

You’ll work with District and Regional Managers to grow the business, celebrate success, and drive improvements using data. The right person will lead by example, communicate clearly, and stay calm under pressure while

Qualifications

• Proven leadership experience managing a team in a retail environment.
• Ability to coach, develop and motivate staff to achieve targets.
• Strong communication skills with customers, colleagues and managers.
• Comfort with using store systems for daily tasks.

Responsibilities

• Lead day-to-day store operations, hiring, coaching and payroll.
• Set clear direction and foster a high-performing team culture.
• Work with District/Regional Managers to drive growth and improvements.

Skills

Leadership

Inspiring presence

People-first mindset

Strong communicator

Tech-savvy

Calm under pressure

Job description

Lead the way at cardfactory, where special moments come to life.

As a Store Manager, you’ll be at the heart of it all — guiding a team, shaping a positive culture, and creating a space where people feel supported, valued, and inspired.

You’ll coach, motivate, and celebrate wins — big and small. With a customer-first mindset, you’ll bring energy and confidence to every decision, using data to keep things on track and moving forward.

What You’ll Be Getting Up To:

You’ll take the lead day to day — building a brilliant team, setting clear direction, and creating a workplace where people thrive. From hiring and coaching to merchandising and payroll, you’ll take ownership and make things happen.

You’ll also work closely with your District and Regional Managers, always looking for ways to grow, improve, and celebrate success.

What We’re Looking For:

• Leadership experience - You’ve led teams and know how to bring out their best.
• Inspiring presence - You lead by example and build a high-performing culture.
• People-first mindset - You coach, support, and help others grow.
• Strong communicator - You listen, speak clearly, and bring people together.
• Tech-savvy - Comfortable using systems to support daily tasks.
• Calm and adaptable - You stay focused and flexible under pressure.

Why Join Us?

At cardfactory, leadership is about more than just managing a store. We’ll support you with the tools, training, and opportunities to grow your career — because when you grow, we grow too.

If you're ready to lead with impact and help shape the future of a business that celebrates life’s most meaningful moments, we’d love to hear from you.

There’s no fixed closing date for this role, so we may close the vacancy once we’ve received enough applications.

No agencies, please.