Store Manager

Crown Paints; Irvine; On-site; GBP 28,000; Full time

Job summary

Crown Paints is looking for a Store Manager to oversee a team in a dynamic retail environment. This permanent full-time role emphasizes leadership, customer service, and commercial understanding, offering a competitive salary, bonuses, and a comprehensive benefits package including 36 days annual leave and health perks.

Benefits

36 days annual leave

Up to 25% performance bonus

Discounted paint for personal use

Company pension plan with matching

24/7 confidential support via EAP

Medical, dental, and optical treatments

No night shifts or Sundays

Discounts on eating out, retail, and leisure

Cycle to Work Scheme

Ongoing training and development

Qualifications

• Experience in managing a team is key.
• Understanding of profit and loss, KPIs, and margin management is essential.
• Ability to achieve challenging targets and problem solve.

Responsibilities

• Lead the store team to ensure top-notch service and achieving sales targets.
• Maintain control of stock and ensure smooth operations.
• Engage with customers to foster relationships and promote products.

Skills

Leadership

Relationship Building

Problem Solving

Commercial Understanding

Job description

Crown Paints is seeking to recruit a Store Manager to join our fantastic team based in XXXX.

• The role is a permanent, full-time position working 40 hours per week (7am-5pm Monday - Friday and occasional Saturdays 8am-2pm).
• In return, we offer a salary of £28,000 per annum + bonus + excellent benefits package.

What you can expect from this role?

This is a hands-on, people-focused role where every day offers the opportunity to make an impact. You will lead from the front of the store, becoming a familiar and trusted face to customers. Relationship building is key — from getting to know regulars to winning new business through confident prospecting and providing outstanding service.

The role offers scope for ambition and proactive thinking. It's ideal for someone who enjoys setting and achieving challenging targets, problem-solving, and being results-driven. You will have the opportunity to influence sales performance and customer growth, with support and autonomy to make informed decisions.

Leadership is central. You will manage and motivate a small team, coach others, have meaningful conversations, and support team performance through effective time and task management.

You will take ownership of stock, maintaining control, forecasting needs, and ensuring smooth daily operations. Attention to detail and forward planning are essential.

Commercial understanding is important. You will be involved in store performance metrics such as profit and loss, KPIs, and margin management. This role provides a great opportunity to develop commercial skills in a fast-paced, customer-centric environment.

With great work comes great reward

At Crown Paints, we pride ourselves on our inclusive culture, excellent working conditions, and a rewarding package that includes:

• 36 days annual leave (including bank holidays and a paid store closure period over Christmas)
• Opportunity to earn up to a 25% performance bonus each quarter
• Discounted paint for personal use
• A pension plan with company matching and doubling contributions
• Employee Assistance Programme (EAP) - 24/7 confidential support via helpline with qualified counsellors
• Health & wellbeing perks — medical, dental, and optical treatments for you and your family
• Excellent work-life balance — no night shifts or Sundays!
• Discounts on eating out, retail, and leisure
• Cycle to Work Scheme
• Ongoing training and development

A little more about us

Crown Paints has been manufacturing paint for over 200 years, proudly holding the Royal Warrant for over 60 years. We are known for our craftsmanship and support for cultural, humanitarian, and scientific causes worldwide.

Through our owners, The Hempel Foundation, we focus on education for children in need, supporting over 55,000 children across 22 projects globally. At Crown, it’s not just paint — it’s personal!