Store Manager

Halfords; Heath and Reach; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

6 weeks leave

Quarterly bonuses

Staff discount

Garage discount

Job summary

Halfords in the United Kingdom is seeking a Store Manager to lead and motivate the team, delivering an exceptional in-store experience aligned with our core values. You will spend significant time on the sales floor, driving sales performance and ensuring customer satisfaction.

You will recruit, develop, and manage a high-performing team, uphold Health and Safety and GDPR compliance, and maintain strong relationships with customers while meeting targets.

Qualifications

• Proven store management experience in retail.
• Strong organizational skills and ability to build trust-based relationships.
• Experience delivering sales targets while influencing KPIs.
• Skilled in recruiting, developing and leading a high-performing team.

Responsibilities

• Lead and engage the team to foster a professional selling culture and ensure a fantastic customer journey.
• Maintain high standards of service and compliance, creating a safe and commercially excellent store environment.
• Spend most time on the sales floor, actively participating in daily operations and encouraging teamwork.
• Drive sales performance, manage KPIs, and strive for outstanding store results.

Skills

Team leadership

KPI focus

Customer service

Compliance

Microsoft Office

Tools

Microsoft Office

Job description

As a Store Manager at Halfords, you will be a dynamic leader who inspires, motivates, and engages your team to deliver an exceptional in-store experience aligned with our core values. In our fast-paced retail environment, no two days are the same, and you will adapt to changes while ensuring your team stays motivated and focused on meeting customer needs.,

• Lead and engage your team to foster a professional selling culture, ensuring a fantastic customer journey with our products and services.
• Maintain high standards of service and compliance, creating a safe and commercially excellent store environment.
• Spend the majority of your time on the sales floor, actively participating in daily operations and encouraging teamwork.
• Drive sales performance, manage KPIs, and focus on achieving outstanding results to build your store's reputation for excellence.

• Proven experience as a Store Manager in a retail setting, with strong organizational skills and the ability to build trust-based relationships.
• Background in a service-focused business, demonstrating effective management skills.
• Experience in delivering sales and service targets while influencing key performance indicators (KPIs).
• Skilled in recruiting, developing, and leading a high-performing team.
• Proficient in Microsoft Office applications.
• Ability to manage team deployment effectively, ensuring the right people are in the right roles.
• Strong focus on compliance with Health and Safety, GDPR, quality control, and retail legislation.

At Halfords, we value your unique priorities and offer a wide range of rewards and benefits, including:

• 6 weeks of annual leave.
• Quarterly performance bonuses.
• Opportunities for career progression within Halfords.
• 25% discount on most Halfords products and up to 50% off garage bills in Autocentres.
• Discounts on groceries, shopping, insurance, and leisure activities.
• Family & Friends Discount Events throughout the year.
• Opportunities to purchase a Trade Price Bike and enrol in the Cycle to Work Scheme.
• Financial planning support via Wagestream, allowing access to up to 30% of your salary in advance.
• 24/7 GP access year-round.
• Participation in our Share Save scheme with a 20% discount on shares.
• Health Cash Plan for wellness services and healthcare cost claims.
• Pension Scheme & Life Assurance.

We are in an exciting growth phase, focusing on motoring services and electric mobility. As the UK's leading retailer of motoring and cycling products and services, and the largest vehicle service, maintenance, and repair business, we invite you to be part of our success story in getting the nation safely back on the move!

At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.