Store Manager

Oniverse; Greater London; On-site; GBP 30,000 - 42,000; Full time

Job summary

Oniverse seeks a passionate Store Manager for their Calzedonia store in London. This role involves leading the team, driving sales, and ensuring an exceptional customer journey while managing visual merchandising and stock. Join a global fashion leader focused on growth and talent development.

Benefits

Monthly bonus based on store performance

Staff discounts across all brands (UK & globally)

34 days of paid holiday

Extensive training on people management and sales KPIs

Birthday off (paid!)

Qualifications

• Experienced in sales, customer service, and people management.
• Organised with strong time management and communication skills.

Responsibilities

• Lead your team to meet/exceed daily and weekly sales targets.
• Optimize stock levels and manage orders efficiently.
• Motivate and lead by example.

Skills

Customer service

Sales

People management

Time management

Communication

Job description

Oniverse Greater London, England, United Kingdom

5 days ago Be among the first 25 applicants

Direct message the job poster from Oniverse

Training and Recruitment Specialist @ONIVERSE (former Calzedonia Group)

ONIVERSE is a globally recognized fashion retail group specializing in underwear, beachwear, and hosiery. Founded in Italy in 1986, we now operate over 5,300 stores in 56 countries. In the UK, our footprint includes three iconic brands: Calzedonia, Intimissimi, and IUMAN/Intimissimi Uomo.

We’re on the lookout for a passionate, driven and customer-focused Store Manager to lead one of our Calzedonia stores in London.

Why Join Us?

At ONIVERSE, we believe in growing talent, celebrating individuality, and delivering excellence. As Store Manager, you'll be at the heart of our brand - driving performance, developing your team and creating an outstanding customer experience.

Your Role

Reporting to: District Manager & Country Manager

As Store Manager, you’ll oversee the full operations of your store, from team leadership and commercial performance to stock management and visual excellence. You’ll ensure every customer walks out inspired and returns for more.

KEY RESPONSABILITIES

• Lead your team to meet/exceed daily and weekly sales targets
• Be a product expert across all ONIVERSE brands
• Provide an outstanding customer journey
• Handle feedback, returns and customer concerns with confidence

Visual Merchandising & Store Presentation

• Implement visual guidelines and maintain window displays
• Ensure product presentation and cleanliness are top-notch

Stock Management

• Optimize stock levels and handle orders efficiently
• Manage internal transfers, deliveries and inventory integrity

People & Team Development

• Motivate and lead by example
• Conduct appraisals and coach team performance
• Manage rotas, holidays and HR matters alongside the HR team

Admin & Commercial Analysis

• Monitor KPIs, sales stats, and commercial trends
• Collaborate with Visual & Events Coordinator on promotions
• Ensure security, health & safety and financial procedures are followed

WHO YOU ARE

• Passionate about fashion and our brands
• Experienced in sales, customer service, and people management
• Confident, approachable and motivated by results
• Organised with strong time management and communication skills
• Adaptable, hands-on and ready to thrive in a fast-paced retail environment

WHAT WE OFFER

• Monthly bonus based on store performance
• Monthly travel scheme
• Staff discounts across all brands (UK & globally)
• 34 days of paid holiday
• Extensive training on people management, sales KPIs, and leadership
• Clear career progression and internal development pathways
• Birthday off (paid!)

Ready to Lead with Style?

Be part of a global company that values creativity, growth, and authenticity. At ONIVERSE, your journey is just beginning.

Apply now and let’s shape the future of fashion together!

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management, Customer Service, and Training

• Industries

  Retail and Retail Apparel and Fashion

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