Assistant Store Manager - High Street Kensington (32 hours)

Rituals UK & Ireland (B Corp™); London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Rituals UK & Ireland is seeking an Assistant Store Manager in London to lead and motivate the team. The ideal candidate will enhance customer experiences, manage daily store operations, and drive performance while supporting the Store Manager. Applicants should possess strong people management skills and relevant retail experience.

Benefits

Training and development opportunities

Competitive bonus scheme

Rituals employee discount

Numerous wellbeing initiatives

Company & Team Events

Qualifications

• Prior relevant experience at Assistant Store Manager level or equivalent in retail or hospitality.
• Experience in sharing knowledge to drive behavioral change and develop others.

Responsibilities

• Assist the manager in leading the team and ensure excellent customer service.
• Motivate team members and support Store Manager in day-to-day business activities.

Skills

People management

Communication

Motivation

Coaching

Decision making

Problem solving

Job description

Assistant Store Manager - High Street Kensington (32 hours)

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Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer. Assist the manager in leading the team, and get the opportunity to grow your skills every day.

Share your talents

As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.

You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you’ll help to recruit, hire and retain a diverse and talented store team, you’ll coach your team members to help them feel more engaged while achieving their full potential and finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities!

Bring all of you

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring, and performance orientated.

On Top Of That, You Have

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
• Experience in sharing knowledge to drive behavioural change and develop others.
• Decision making and problem-solving skills.
  
  

Benefits of working at Rituals

• Training and development opportunities
• Competitive bonus scheme
• Rituals employee discount
• Numerous wellbeing initiatives and EAP
• Company & Team Events

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Cosmetics

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