Store Manager

British Heart Foundation; England; Presencial; GBP 28.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

38 days annual leave

Support leave

Family policies

Wagestream

25% staff discount

Health cash plan

24/7 Virtual GP

EAP

Pension up to 10%

Cycle to work

Gym discounts

Retail discounts

Descripción de la vacante

British Heart Foundation seeks a Store Manager to lead a community-based store team, driving sales through physical and digital channels and supporting the charity’s life-saving research.

You will oversee a fast-paced, hands-on environment with a 7-day operating schedule, including weekends and bank holidays. The role involves physical lifting and delivering excellent customer service.

Formación

• Experience in a customer facing role in retail, hospitality or service industry.
• Experience leading, motivating and developing teams.
• Commercial awareness and ability to achieve sales targets.
• Commitment to achieving high retail standards at all times.
• Able to work under own initiative and adapt to changing business needs.
• Thrives in a hands-on, fast-paced environment.
• Understanding of budgets and P&L.

Responsabilidades

• Lead store performance and maximise sales through physical and digital channels.
• Inspire and develop an inclusive, diverse team to meet targets.
• Manage deliveries, donations and stock to support fundraising.

Conocimientos

Customer-facing experience

Team leadership

Commercial awareness

Sales target focus

Retail standards

Proactive mindset

Hands-on

Budget & P&L

Descripción del empleo

Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability?

Candidate must be fully flexible to work across 7 days per week including Weekends and Bank Holidays. This role requires physical lifting.

What does this role involve?

As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values.

Each day is different in this varied, fast paced and hands on role. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research.

What are we looking for?

• Experience working in a customer facing role in retail, hospitality or service industry
• Experience of leading, motivating and developing teams
• Commercial awareness
• Ability to achieve sales targets
• Committed to achieving the highest retail standards at all times
• Able to work under own initiative and take a proactive approach to changing business needs and objectives
• Thrives working in a hands on, fast-paced environment
• An understanding of budgets and P&L

Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.

What's important to us?

At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.

In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

Belonging at BHF

We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengths the organisation and empowers us to make a real difference together.

Why join the BHF?

We have a strong culture of internal progression and will actively support you to develop your career.

Our generous staff benefits include:

• 38 days annual leave (plus the option to buy and sell leave)
• Holistic support leave of up to 10 additional days off each year
• Enhanced family policies (maternity, paternity and adoption leave)
• Wagestream - early access to your wages
• 25% staff discount
• Health cash plan (Dental, Optical, Therapies, etc)
• Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
• Pension with employer contribution of up to 10%
• Cycle to work scheme
• Discounts on gym memberships
• Discounts with a wide range of retailers