Store Manager

HOLLAND AND BARRETT; Cheltenham; On-site; GBP 33,000 - 39,000; Full time

Job summary

Join a leading health and wellness retailer as a Retail Store Manager in Cheltenham. You'll lead a dedicated team, ensuring exceptional customer service while driving sales and maintaining store standards. With a commitment to employee wellbeing and diversity, Holland & Barrett offers a supportive environment for your career growth.

Benefits

25% colleague discount

28-days annual leave pro rata

Qualifications

• Previous retail management experience required.
• Ability to analyze sales figures daily.

Responsibilities

• Manage day-to-day operations of the store.
• Recruit, coach, and motivate a high-performing team.
• Drive financial performance and maintain stock accuracy.

Skills

Communication

People Management

Sales Analysis

Flexibility

Education

Qualified to Advise

Healthy Expert

Job description

Job Type: Permanent

Store Location: Regent Arcade, Cheltenham

Hours: 38.75 hours per week

Salary: Up to £33,700 per annum DOE, 25% colleague discount, 28-days annual leave pro rata

THE JOB

Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer?

As our Retail Store Manager, you'll be an excellent leader, running the day-to-day management of the store and becoming a brand ambassador for Holland & Barrett. You will build a high-performing team by recruiting, coaching, training, motivating, and setting clear expectations.

Supported by your Regional Manager, you will act as a role model for world-class customer service, drive financial performance with sales targets, maintain stock accuracy, set up store promotional plans, and ensure full compliance with health and safety standards.

To become a Health & Wellness specialist, you will undertake a training programme that includes our "Qualified to Advise" and "Healthy Expert" qualifications, accredited by our awarding body to Level 2 and Level 3.

THE PERSON

To be successful, we'd like you to demonstrate:

• Previous retail management experience
• Excellent communication and people management skills
• The ability to work under pressure and handle challenging situations in a fast-paced retail environment
• The ability to understand and analyze sales figures daily to enable the store to trade within company parameters and goals
• Passion and enthusiasm for our products
• The ability to complete regular computer-based training to ensure exceptional product knowledge
• The ability to be agile and flexible to multi-task and achieve the best results

We are passionate about helping every colleague thrive across all dimensions of wellbeing, and we are committed to a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we celebrate all our colleagues' unique experiences, backgrounds, identities, and cultures — I am me, we are H&B.

Wellness begins with you. Start your journey today.

THE COMPANY

At Holland & Barrett (H&B), we aim to empower everyone to live healthier, happier lives. With over 150 years of experience, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.

Vacancies may close once sufficient applications are received, so please apply promptly to avoid disappointment.