Assistant Store Manager - GO Express

TN United Kingdom; Cheltenham; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is looking for a dynamic Assistant Manager to lead their retail team. This role involves supporting the Store Manager in driving sales and achieving key performance indicators while fostering a positive team culture. The ideal candidate will possess strong leadership and communication skills, with a passion for developing team members and enhancing operational efficiency. Join a forward-thinking company where your contributions will directly impact store success and customer satisfaction.

Qualifications

• Proven experience in retail management and team leadership.
• Strong analytical skills to interpret sales data and financial reports.

Responsibilities

• Support Store Manager in achieving sales and KPI targets.
• Create a positive team culture through effective recruitment and training.
• Analyze sales data to identify opportunities for growth.

Skills

Leadership

Communication

Sales Analysis

Team Development

Operational Efficiency

Job description

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Client:

JD Group

Location:

Job Category:

Retail

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EU work permit required:

Yes

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Job Reference:

0eb585544b90

Job Views:

6

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Role overview:

We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service.

Responsibilities:

• Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets.
• Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth.
• Creating a positive team culture through recruiting, training & continuously developing your staff.
• Building a motivated and high performing team, increasing chances of store success.
• Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity operationally & commercially.

Role objectives and KPI’s:

• Support the Store Manager in ensuring the store achieves the highest level of customer satisfaction by driving and maintaining exceptional service standards and promptly addressing customer needs.
• Drive store sales through effective merchandising, stock replenishment & team motivation.
• Monitor and drive all key performance indicators such as Sales, Conversion, Units and more.
• Support the Store Manager in optimizing financial performance of the store by effectively managing costs, including audit compliance and wage costs.
• Foster a positive work environment by leading, mentoring, and developing store colleagues to enhance their performance and engagement.

Skills and Experience :

• Experience in implementing, tracking and refining store operational processes to achieve maximum efficiency & KPI results.
• Passion & confidence in leading and supporting your team through their own career development.
• An ability to interpret and react commercially to financial reports to support store sales growth.