Store Manager

Zachary Daniels; Brighton; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Commission

Benefits

Free parking

Structured training and development

Job summary

Zachary Daniels is seeking an experienced Store Manager for a premium fashion retail store in Brighton. The role focuses on leading a customer-focused team, delivering strong commercial performance and exceptional service across all store operations.

You will drive sales, coach staff, and ensure a high standard of visuals and customer experience. The position offers progression opportunities and a competitive package including commission and benefits.

Qualifications

• Experienced retail manager with a track record of leading teams to deliver sales growth and strong customer service.
• Comfortable using reports and data to drive improvements.
• Able to recruit, coach and manage performance on the shop floor.

Responsibilities

• Lead, motivate and develop a high-performing retail team.
• Drive sales, productivity and KPIs to achieve commercial targets.
• Deliver an exceptional personalised customer experience on every interaction.
• Coach and develop team through feedback, training and performance management.
• Recruit, onboard and build a strong talent pipeline for future growth.
• Lead by example on the shop floor during peak trading periods.

Skills

Retail leadership

People development

Customer service

KPIs

Store operations

Job description

Store Manager | Premium Fashion Retail | Brighton | Up to £31,000 + Commission + Benefits

An exciting opportunity has become available for an experienced Store Manager to lead a customer-focused fashion retail store. This role is perfect for a commercially driven retail leader who thrives on developing people, creating exceptional customer experiences, and delivering strong commercial performance.

Working with a passionate and engaged team, you'll take ownership of all aspects of the store, balancing sales performance with outstanding service while creating an environment where both customers and colleagues feel valued.

What you'll be doing as Store Manager:

• Lead, motivate and develop a high-performing retail team, fostering a positive environment centred on customer service and achieving results.
• Take ownership of overall commercial performance by driving sales, productivity and key performance indicators.
• Deliver an exceptional personalised customer experience, ensuring every interaction is engaging, memorable and professional.
• Support team growth through ongoing coaching, regular feedback, training and effective performance management.
• Attract, recruit and onboard new colleagues while building a strong talent pipeline for future development opportunities.
• Set the example by leading from the shop floor, offering hands-on support during peak trading periods and modelling best practice.
• Analyse store performance using reports and commercial data to identify opportunities and drive continuous improvement.
• Maintain consistently high standards across store operations, compliance and visual presentation.

About you:

You'll be an experienced retail manager with a proven ability to lead successful teams within a customer-focused environment. You enjoy coaching others, thrive in a fast-paced setting, and understand how to combine exceptional service with commercial results.

You'll also have:

• Previous experience as a Store Manager or equivalent leadership role within retail.
• A strong track record of delivering sales growth and achieving KPIs.
• Excellent leadership and people development skills.
• A positive, hands-on management style with the ability to motivate and inspire others.
• Strong organisational skills and a proactive approach to problem solving.
• Outstanding communication and relationship-building skills.
• A flexible approach to weekend working.

Store Manager Benefits:

• Daytime trading only
• Structured training and ongoing development
• Genuine opportunities for career progression
• Option to purchase extra holiday
• Enhanced parental leave
• Free parking