Store Manager

Age UK; Borehamwood; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established charity is seeking a dedicated Shop Manager to lead their Borehamwood team. This role involves overseeing daily shop operations, managing staff, and driving sales while ensuring a positive experience for customers and donors. With a comprehensive benefits package, including generous holiday and pension contributions, this position offers a meaningful opportunity to contribute to a charity that supports older people across the UK. If you have a passion for retail and a desire to make a difference, this could be the perfect role for you.

Benefits

25 days holiday plus bank holidays

8% pension contribution

Discounts via Blue Light Card and BenefitHub

Life assurance

Bupa health cashback

Event tickets through Tickets for Good

Qualifications

• Experience in a retail/customer-focused environment.
• People management experience with strong results-driven mindset.

Responsibilities

• Oversee daily operations of the shop and lead staff and volunteers.
• Aim to increase store sales and ensure excellent customer experiences.

Skills

Retail Experience

People Management

Team Building

Time Management

IT Skills

Adaptability

Job description

Age UK has an exciting opportunity to join their team in Borehamwood (South Hertfordshire).

We are recruiting a Shop Manager to oversee the daily operations of our shop on Shenley Road (WD6).

The Shop Manager will lead our staff and volunteers, providing leadership, training, and development.

Using your managerial experience and skills, you will aim to increase store sales and profits while ensuring excellent customer and donor experiences.

This role offers a comprehensive benefits package and the chance to contribute to a charity supporting older people across the UK.

If you are passionate about retail and want to make a difference through a charity, this could be the role for you!

Note: The role requires handling/lifting stock bags up to 10kg.

We will conduct interviews throughout the advertising period, so early applications are encouraged.

This position is not eligible for UK Visa Sponsorship; applicants must have the right to work in the UK.

You will have:

• Experience in a retail/customer-focused environment
• People management experience
• Ability to lift up to 10kg
• Skills in team building, development, and motivation
• Strong results-driven mindset
• Delegation, coaching, and listening skills
• Time management skills under conflicting priorities
• Adaptability and supportiveness during change
• Experience communicating with diverse groups
• Knowledge of retail processes and merchandising
• IT and numeracy skills

What we offer:

• 35-hour work week
• 25 days holiday plus bank holidays
• 8% pension contribution
• Discounts via Blue Light Card and BenefitHub
• Life assurance and Bupa health cashback
• Event tickets through Tickets for Good

Additional Information

Applicants must be 18 or older due to the nature of the role. We anonymize applications to promote fairness, requesting removal of personal info from cover letters.

We encourage applications from men, and from Black, Asian, and minority ethnic groups, as these groups are underrepresented in our workforce.

Early applications are advised as we review throughout the advertising period and may close the vacancy early.

Age UK is an Equal Opportunities employer, committed to safeguarding adults and children from abuse and neglect.