Store Manager

TN United Kingdom; Borehamwood; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established charity organization is seeking a passionate Shop Manager to lead their Borehamwood team. This role involves managing daily operations, driving sales, and ensuring excellent customer experiences while working with a dedicated group of staff and volunteers. With an emphasis on leadership and team development, you'll play a vital role in supporting older people across the UK. The position offers a competitive benefits package, including generous holiday allowance and pension contributions, making it a rewarding opportunity for those looking to make a difference in the community.

Benefits

25 days holiday plus bank holidays

8% pension contribution

Life assurance

Bupa health cashback plan

Discounts through Blue Light Card

Access to event tickets through Tickets for Good

Qualifications

• Experience in a performance-driven retail/customer-centric environment.
• Strong leadership and team development skills.

Responsibilities

• Manage daily operations of the Age UK shop, leading a team of staff and volunteers.
• Ensure sales and customer satisfaction goals are met.

Skills

Retail Management

Leadership Skills

Customer Service

Communication Skills

IT Literacy

Job description

Job Advertisement: Shop Manager at Age UK

Age UK has an exciting opportunity to join their fantastic team in Borehamwood! (South Hertfordshire).

We are recruiting for a Shop Manager to manage the day-to-day running of our shop on Shenley Road (WD6).

As Shop Manager, you will lead our team of staff and volunteers, providing effective leadership, training, and development.

You will utilize your previous experience and managerial skills to maximize store sales and profits, while ensuring excellent experiences for our customers and donors.

This role offers an excellent benefits package and the chance to work within a valued team, all working to raise funds for a charity supporting older people across the UK.

If you have a passion for retail and wish to make a difference in the lives of older people, this may be the role for you!

Please note, due to the role's nature, you will need to handle/lift bags of stock (up to 10kg).

To ensure smooth operations, interviews will be conducted throughout the advertising period. Early applications are encouraged.

This position is not eligible for UK Visa Sponsorship; applicants must have a pre-existing Right to Work in the UK.

Job Purpose

Manage the daily operations of the Age UK shop in Borehamwood, leading a team of staff and volunteers, and ensuring sales and customer satisfaction goals are met.

Requirements

• Experience in a performance-driven retail/customer-centric environment
• Experience managing people
• Ability to lift and carry bags of stock up to 10kg
• Strong leadership and team development skills
• Results-oriented with the ability to motivate others
• Excellent communication skills with diverse audiences
• IT literacy and numeracy skills

What We Offer

• A 35-hour workweek
• 25 days holiday plus bank holidays
• 8% pension contribution
• Discounts through Blue Light Card and BenefitHub
• Life assurance and Bupa health cashback plan
• Access to tickets for events through Tickets for Good

Additional Information

Applicants must be 18 or older, as the role involves working alone in the shop.

We are committed to diversity and encourage applications from all backgrounds, especially from underrepresented groups.

Early applications are encouraged, and the advert may close early if filled.

Age UK is an Equal Opportunities employer and is committed to safeguarding adults and children from abuse and neglect.