Store Manager

British Heart Foundation; Blackpool; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join the British Heart Foundation as a Store Manager, leading a community-focused team in a vibrant, fast-paced retail environment. Drive sales through innovative strategies while upholding high standards of service and sustainability. Enjoy numerous benefits and opportunities for personal development while making a meaningful impact in your community.

Benefits

38 days annual leave

Enhanced family policies

Wagestream early wage access

Health cash plan

Virtual GP and Employee Assistance Programme

Pension contributions up to 10%

Cycle to work scheme

Gym and retail discounts

Qualifications

• Experience in a customer-facing role in retail or hospitality.
• Ability to lead and motivate teams effectively.
• Commitment to maintaining high retail standards.

Responsibilities

• Accountable for store performance and sales through various channels.
• Lead a diverse team demonstrating BHF values.
• Adapt quickly to changing business needs.

Skills

Team Leadership

Sales Target Achievement

Customer Service

Budget Understanding

Job description

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Would you like to make an impact by leading one of our fashion store teams that are community-based, offer an amazing choice, and promote genuine sustainability?

What does this role involve?

As a Store Manager, you will be accountable for your store's performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrates the BHF values.

Each day is different in this varied, fast-paced, and hands-on role. Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you contribute to funding life-saving research.

What are we looking for?

• Experience working in a customer-facing role in retail, hospitality, or service industry
• Experience in leading, motivating, and developing teams
• Ability to achieve sales targets
• Commitment to maintaining high retail standards at all times
• Able to work proactively and adapt to changing business needs
• Thrives in a hands-on, fast-paced environment
• Understanding of budgets and P&L

Our stores operate 7 days a week, requiring flexibility to work weekends and bank holidays on a rota basis.

What’s important to us?

At the British Heart Foundation (BHF), we offer a wide range of new and used furniture, clothing, jewelry, and more, available in store and online.

We connect with local communities, help reduce waste, and prevent around 70,000 tonnes of unwanted items from landfill annually. We receive millions of donated items each year, supporting our reuse agenda and funding lifesaving research for heart and circulatory conditions.

Our Diversity and Inclusion strategy, 'Igniting Change,' along with employee networks like Kaleidoscope, foster an environment where everyone can succeed.

Why join the BHF?

We support internal career progression and personal development, offering benefits such as:

• 38 days annual leave (plus buy/sell options)
• Additional support leave days
• Enhanced family policies
• Wagestream early wage access
• Health cash plan
• Virtual GP and Employee Assistance Programme
• Pension contributions up to 10%
• Cycle to work scheme
• Gym and retail discounts

Ready to apply?

Follow these steps:

• Click the “Apply” button below.
• You will be redirected to the BHF Careers page.
• Complete the application, submit your CV, and upload your employment history.

What do I need to know?

DBS Check: Employment is subject to a satisfactory DBS check.

Inclusivity: We are committed to fairness, using anonymous CVs during the application process.

Apply early: We review applications throughout the period and may close the advert early.

Sponsorship: We are unlikely to sponsor applicants for this role due to salary criteria.