Store Manager

Cash Shop Limited; Bilston; On-site; GBP 25,000 - 40,000; Full time

Job summary

A leading financial retail services provider is seeking a dedicated Store Manager to oversee daily store operations in Bilston. The successful candidate will take charge of optimizing profitability, ensuring customer satisfaction, and managing a team. This role offers an opportunity to lead in a supportive environment with various employee benefits.

Benefits

Health Shield benefits

28 days of holiday, increasing to a maximum of 33

Company pension scheme

Employee discount

Performance bonuses

Statutory sick pay

Bereavement Leave

Qualifications

• Experience in managing a retail store environment.
• Strong ability to motivate and develop team members.
• Proven track record of meeting sales targets.

Responsibilities

• Oversee daily operations of the store to ensure smooth functioning.
• Train and mentor store staff to meet sales goals and improve customer service.
• Maintain store conditions and visual merchandising standards.

Skills

Leadership

Customer Management

Organizational Skills

Communication

Interpersonal Skills

Job description

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Store Manager

Cash Shop Ltd. has been providing its customers with retail financial services since 2004. Initially established by the founder of the UK's original cheque cashing company, Cash Shop is now owned and operated by individuals with combined experience of over 50 years in the industry.

We are dedicated to helping our customers access cash and quality pre-owned goods with a view to enhancing their lives.

At Cash Shop, providing excellent customer service is our top priority, whether it is in-store, over the telephone, or online. We pride ourselves on being completely transparent with our pricing and our processes. Our loyal customers have come to trust we have their best interests at heart, and we strive to offer a fast, friendly and fair service each and every time.

Our 'Vision Statement' is, "To have the best looking stores, in the best locations, offering the best service at the best prices", because we want nothing but the best for our customers. This is an amazing opportunity to become a part of our great team!

Job Function

A Store Manager is a professional who is responsible for overseeing the daily operations of their store, making sure it runs smoothly and effectively. Their duties include motivating sales teams with great customer service as well as developing business strategies that will help them achieve success in a competitive marketplace.

Key responsibilities:

• Developing store strategies to raise customers' pool, expand store traffic and optimize profitability
• Meeting sales goals by training, motivating, mentoring and providing feedback to store staff
• Ensuring high levels of customers satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits etc
• Propose innovative ideas to increase market share
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Be a shining example of well behavior and high performance
• Additional store manager duties as needed

Skills:

• Powerful leading skills and business orientation
• Customer management skills
• Strong organizational skills
• Good communication and interpersonal skills

Personality:

• Friendly and engaging demeanour.
• Reliable and trustworthy.
• Proactive 'can do' approach to all aspects of your work.

Benefits (All subject to successful probation):

• Health Shield - a range of health and well-being solutions, including Health Cash Plans offering money back on services like physiotherapy and glasses
• Holiday Pay - 28 days of holiday, increasing to a maximum of 33 days with length of service
  • Additional Gifted leave - up to 28 extra gifted leave days per year (pro-rata for part-time staff) - subject to quarterly performance review and approval
• Company pension scheme
• Employee discount
• Supplemental pay types:
  • Bonus scheme
  • Performance bonus
  • Quarterly bonus
• Statutory sick pay
• Statutory Maternity/Paternity Pay
• Bereavement Leave

Job type:

Full-time

Permanent

8 hour shift

5 days per week (incl. weekends)

Salary: DOE - Depends on experience