Store Manager

Monsoon; Basingstoke; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Bonus scheme

Staff uniform allowance

Staff discount across all brands

Birthday day off

Job summary

Monsoon Accessorize in Basingstoke is seeking an experienced Store Manager to lead the team, drive performance, and deliver an exceptional customer experience. You will champion Monsoon values and ensure the store exceeds sales targets while maintaining strong customer service standards.

You will manage budgets and costs, implement Visual Merchandising guidelines, and foster an inclusive, motivating environment.

Qualifications

• Experienced in managing a successful retail store.
• Customer-focused with passion and drive.
• Ability to communicate openly and effectively.
• Creative approach to develop the team and reach potential.

Responsibilities

• Drive the overall performance of the store by leading and developing your team, ensuring exceptional customer experience.
• Generate profit by exceeding KPIs, managing P&L and controllable costs within budget.
• Keep staff motivated and knowledgeable to achieve excellence in roles.
• Maximise sales through Visual Merchandising and Window Guidelines to a high standard.
• Be flexible to support other stores and team members to achieve common goals.
• Foster an inclusive environment that promotes equality and kindness.
• Demonstrate a proven track record of successful retail store management and customer service.
• Show passion, drive and resilience with a can-do attitude.
• Communicate openly and effectively and make decisions with ownership.

Skills

Store management

Team leadership

Customer service

Budget control

Visual Merchandising

Job description

• Drive the overall performance of the store, through managing and developing your team, demonstrating the Monsoon Accessorize values and ensuring your store is delivering an exceptional customer experience
• Generating profit, through exceeding your KPIs, keeping P&L and controllable costs inline with budget and maximising local market opportunities
• Ensuring your team are motivated and knowledgeable, supporting everyone to achieve excellence in their roles
• Maximise commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard
• Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal
• Ensure an inclusive environment, promoting equality and kindness with your team
  A confident leader, one who will inspire the team, leading by example to make Monsoon Accessorize a great place for all who work and shop with us
• A proven track record of managing a successful retail store, delivering excellence in customer service, both personally and through their team
• Someone who demonstrates passion, drive and resilience, with a can - do approach
• Possess a creative approach, to support the store and develop the team to reach their full potential
• The ability to communicate openly and effectively
• A Solution driven Individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility
  Monsoon Accessorize is a lifestyle brand, bring unique collections that enable everyone to express themselves, connecting contemporary designs with a network of craftspeople and making our customers day that little bit more special.

We are built on a way of working we are proud of, where values and ethics go hand in hand. We have an exciting opportunity for an experienced Store Manager to join our Basingstoke Monsoon Accessorize Store. Our ideal candidate would be customer focused, reflecting the passion we have for our product and the drive to create an exceptional experience for the Monsoon Accessorize customer. We value the qualities of enthusiasm, integrity, and the desire for success.

• A competitive salary and exciting bonus scheme
• A Staff uniform allowance - enabling you to have fun wearing our accessories
• Generous staff discount across all our brands - Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home
• An additional day's holiday to celebrate your birthday

At Monsoon Accessorize we don't focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us. We are committed to creating a diverse and inclusive workforce and an environment where we value and respect each individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.