Store Manager

Grupo - SCR Bau Tenerife,S.L.; Andover; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a General Store Manager to lead their Andover shop. This role involves overseeing stock management, ensuring exceptional customer service, and fostering a collaborative team environment. The ideal candidate will have prior experience in fashion and homeware, demonstrating strong leadership and commercial skills. Join a passionate team dedicated to creating equal futures for disabled individuals, while enjoying a rewarding work environment with excellent benefits. If you're ready to make a difference and thrive in a dynamic retail setting, this opportunity is perfect for you.

Benefits

35 days annual leave

Flexible working

Company pension

Excellent training and career development

Wellbeing incentives like discounted gym membership

Qualifications

• Previous experience in fashion and homeware management is essential.
• Strong customer service skills and a personable approach are required.

Responsibilities

• Oversee stock collection and display, ensuring compliance with health and safety.
• Recruit and manage staff while delivering exceptional customer service.

Skills

Customer Service Skills

Team Management

Attention to Detail

Commercial Awareness

Collaboration

Tools

Microsoft Office

Job description

Permanent - 35 hours per week

Location - Scope's Andover shop

Duties -

As General Store Manager you will:

• Oversee all aspects of stock collection, preparation and display and look at ways to build stock donations.
• Ensure accurate cash handling, banking and financial reporting.
• Recruit, manage, and develop staff and volunteers within Scope’s HR and operational policies and procedures and foster an inclusive team working environment.
• Deliver exceptional customer service and engage with the local community to strengthen ties.
• Review and implement all relevant Health and safety policies to ensure compliance.

We also ask you demonstrate an appreciation of Scope’s values and ambition of creating equal futures with disabled people.

About You:

To be successful in this role you will:

• Have previous fashion and homeware experience and previous experience of managing a large store footage.
• Be personable and have excellent customer service skills.
• You will be commercial and have a can-do attitude.
• Have the ability to work collaboratively.
• Have excellent accuracy and attention to detail.
• Be proficient in the use of Microsoft Office.
• Be numerate and ensure accurate cash handling, banking, and financial reporting.

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of creating equal futures with disabled people.

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Our shops are located across England and Wales and each shop has its own character and personality. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience and we raise much needed funds to deliver an Equal Future for disabled people and their families.

Shop hours

It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, you can find out more about interview adjustments on the Scope website.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion. We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 35 days annual leave
• flexible working (where we can)
• company pension
• excellent training and career development
• strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
• Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more

What our colleagues say about Working at Scope | Disability charity Scope UK

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

We welcome all applications by 11:59pm GMT on Tuesday 22 April 2025

How to apply

Click the apply button to create an account and complete your application form.