Store Management Trainee - Lead Teams & Service Excellence

Wishaw; Wishaw; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Competitive hourly pay (with progress)

28 days paid holiday (incl BH)

Flexible working hours

Staff discount on food

Staff meals

Company pension scheme

Family Leave policies

Paid training and clear career pathway

Supportive, inclusive, and fun team

Employee recognition opportunities

Job summary

Domino's Wishaw is seeking a Manager in Training to prepare for a leadership role in-store. You’ll learn operations, staff leadership, and delivering exceptional customer service in a fast-paced setting.

You’ll lead by example, coach teammates, and drive performance to meet store standards while maintaining a welcoming, safe environment. This hands-on role offers clear progression and on-the-job development.

Qualifications

• Strong organisational and prioritisation skills.
• Excellent customer service and communication abilities.
• Experience in leading or managing people.
• Motivational and confident in coaching others.
• Able to work at pace and adapt to changing demands.
• Flexible availability, including evenings and weekends.
• Right to work in the relevant location.

Responsibilities

• Lead and organise the team to deliver excellent service and operational standards.
• Motivate your team to delight customers with quality, speed and friendliness.
• Support team members through coaching and training to meet the highest standards.
• Deliver 5-star operational excellence across all areas of the store.
• Monitor and drive performance against key targets.
• Provide outstanding customer service and resolve issues confidently.
• Prioritise tasks and manage time effectively in a fast-paced environment.
• Maintain a clean, safe and welcoming store environment.

Skills

Team leadership

Customer service

Time management

Coaching

Job description

Domino's Wishaw is seeking a Manager in Training to prepare for a leadership role in-store. You’ll learn operations, staff leadership, and delivering exceptional customer service in a fast-paced setting.

You’ll lead by example, coach teammates, and drive performance to meet store standards while maintaining a welcoming, safe environment. This hands-on role offers clear progression and on-the-job development.