Assistant Manager Manchester City Centre

Michael Kors; Manchester; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Cross‑Brand Discounts & Private EMPloy

Vacation Allowance

Internal Mobility Across Capri Brands

Employee Assistance Program

Job summary

Michael Kors in Manchester seeks an Assistant Store Manager to lead and develop a high-performing team, drive sales, and manage client relationships. You will collaborate with management on business strategy while ensuring operational budgets are met and customer experience remains exceptional.

The role requires proven retail leadership, strong communication, and a proactive approach to business. Expect a dynamic environment with opportunities across Capri Brands and cross-brand discounts.

Qualifications

• Proven retail and management experience in a fast-paced environment.
• Strong leadership and collaboration skills.
• Proficiency in leveraging technology to enhance sales and customer experience.
• Familiarity with retail KPIs and Microsoft Office.
• Fluency in English and effective communication skills.

Responsibilities

• Inspire, lead and coach the store team to high performance.
• Support recruitment, training and development.
• Lead sales on the floor to drive results.
• Analyze performance reports and implement action plans.
• Manage the client database to enhance engagement and sales.
• Collaborate on local customer events to generate revenue.
• Maintain client communication using clienteling tools.
• Maintain inventory integrity through audits and regular inventories.

Skills

Retail management

Leadership

Customer engagement

KPIs

Microsoft Office

English fluency

Tools

Retail technology

Job description

Overview

Michael Kors is always interested in hearing from talented, globally‑minded individuals with a passion for fashion.

Who You Are

You take ownership of store operations and team leadership, working collaboratively to drive business performance. As Assistant Store Manager you share responsibility for building a high‑performing team, meeting operational budgets and developing a proactive business strategy alongside the management team. You bring strong communication skills, a collaborative mindset and a positive, energetic approach to challenges.

What You’ll Do

• People Inspire, lead and coach the store team to foster a culture of accountability and high performance.
• Support recruitment, training and development to build a team of dedicated Michael Kors brand ambassadors.
• Sales and Service: lead by example on the sales floor, driving results and holding yourself and the team accountable.
• Analyze performance reports and implement action plans to exceed expectations.
• Manage the client database proactively to enhance customer engagement and increase sales.
• Collaborate on local customer events to generate additional revenue.
• Ensure consistent client communication using all available clienteling tools.
• Operations: maintain inventory integrity through scheduled audits and bi‑annual inventories.
• Utilize company communication platforms effectively and take appropriate action on updates.

Qualifications

• Proven retail and management experience in a fast‑paced environment.
• Strong leadership and collaboration skills.
• Proficiency in leveraging technology to enhance sales and customer experience.
• Ability to perform under pressure and adapt to a dynamic retail setting.
• Excellent organizational, interpersonal and follow‑up skills with attention to detail.
• Familiarity with retail KPIs and Microsoft Office.
• Fluency in English and effective communication skill.

Benefits

• Cross‑Brand Discounts & Private Employee Sales.
• Vacation Allowance.
• Internal Mobility Across Capri Brands.
• Employee Assistance Program.

Compensation Range

In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set and years of experience. 45,000.00 – 65,000.00 GBP.

EEO Statement

The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.