Store Leader & People-First Coach

Card Factory; Gerrards Cross; On-site; GBP 28,000 - 38,000; Full time

Job summary

cardfactory in Gerrards Cross is seeking a Store Manager to lead a team with energy and care, setting direction and coaching colleagues to deliver a great customer experience.

You’ll work with District and Regional Managers to grow the business, optimise merchandising and payroll, and sustain a positive, inclusive culture where people feel valued.

Strong communication, people leadership, and a hands-on approach to daily operations are essential for success in this role.

Qualifications

• Leadership experience leading teams and driving results.
• Ability to coach, support, and develop others.
• Strong communication and relationship-building skills.
• Experience using systems to support daily tasks.
• Calm and adaptable under pressure.

Responsibilities

• Lead day-to-day store operations and team
• Set direction, hire, coach, and develop staff
• Oversee merchandising and payroll processes
• Collaborate with District and Regional Managers
• Foster a positive, customer-first culture

Skills

Leadership

People-management

Communication

Team coaching

Tech-savvy

Adaptability

Job description

cardfactory in Gerrards Cross is seeking a Store Manager to lead a team with energy and care, setting direction and coaching colleagues to deliver a great customer experience.

You’ll work with District and Regional Managers to grow the business, optimise merchandising and payroll, and sustain a positive, inclusive culture where people feel valued.

Strong communication, people leadership, and a hands-on approach to daily operations are essential for success in this role.