Store Leader: Elevate Customer Experience & Community Impact

OurCoop; California; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Employee Discounts

Annual Leave 30+ days

Wellbeing Programmes

Training & Development

Family Leave

Job summary

OurCoop is seeking a Post Office Specialist Manager to lead the store and team, ensuring an outstanding customer experience and driving sales and memberships across our branches.

You will provide strong leadership to foster a high-performance culture, mentor staff, and promote community engagement through volunteering and social initiatives. The role offers training, development, employee discounts, and benefits to support your wellbeing and growth.

Qualifications

• Experience within management, preferably in a retail or sales setting.
• Strong leadership experience and ability to inspire teams through leading by example.
• Sound commercial and business acumen.
• A natural ability to listen, interact and communicate with customers and team members.
• The ability to multitask, be self-assured and organised.

Responsibilities

• Taking overall accountability for your store and team, ensuring a great customer experience is being delivered
• Providing excellent leadership to create a high-performance culture
• Leading the team to drive sales, memberships and community engagement
• Be actively involved with social initiatives and volunteering hours to support your local community

Skills

Leadership

Customer service

Communication

Multitasking

Retail experience

Job description

OurCoop is seeking a Post Office Specialist Manager to lead the store and team, ensuring an outstanding customer experience and driving sales and memberships across our branches.

You will provide strong leadership to foster a high-performance culture, mentor staff, and promote community engagement through volunteering and social initiatives. The role offers training, development, employee discounts, and benefits to support your wellbeing and growth.