Store Leader: Drive Team Performance & Customer Excellence

Lidl GB; Wolverhampton; On-site; GBP 46,000 - 66,000; Full time

Benefits offered by this job

30-35 days holiday (pro rata)

Fully expensed company car or car -

10% in-store discount

Contributory pension scheme

Enhanced family leave

Job summary

Lidl GB in Wolverhampton is seeking a Store Manager to lead from the front, own the store, and drive customer happiness while developing a high-performing team. You’ll be accountable for day-to-day operations, staff coaching, and ensuring clear communication across shifts to deliver Lidl’s standards.

You’ll hit targets, solve problems, optimise store performance and champion colleagues to reach their full potential. Lidl offers a generous benefits package and a competitive salary.

Qualifications

• Experience leading and developing a team in a fast-paced environment.
• Excellent time-management and delegation skills.
• Commitment to providing exceptional customer support across shifts.
• Strong communication to handle difficult conversations.
• Ability to monitor and improve store KPIs.

Responsibilities

• Motivate and support your team, aligning with Company Values.
• Create an environment where every colleague can perform at their best.
• Manage and improve day-to-day store operations and KPIs.
• Optimize processes and solve issues to keep the store running smoothly.
• Ensure excellent customer service for all shoppers.

Skills

Team leadership

Time management

Delegation

Problem solving

Customer service

Communication

KPI monitoring

Job description

Lidl GB in Wolverhampton is seeking a Store Manager to lead from the front, own the store, and drive customer happiness while developing a high-performing team. You’ll be accountable for day-to-day operations, staff coaching, and ensuring clear communication across shifts to deliver Lidl’s standards.

You’ll hit targets, solve problems, optimise store performance and champion colleagues to reach their full potential. Lidl offers a generous benefits package and a competitive salary.