Store Leader: Drive Performance & Customer Experience

B&M Retail; Test Valley; On-site; GBP 28,000 - 38,000; Full time

Job summary

B&M Retail in Andover is seeking an experienced Store Manager to drive performance, lead a high-energy team and deliver outstanding customer service in a busy retail store.

You will take full accountability for store results, manage stock and standards, and recruit and coach colleagues to ensure a brilliant shopping experience every day. Flexibility across days and weekends is essential.

Qualifications

• Experience managing a fast-paced retail or high turnover environment.
• A natural ability to lead, coach and develop teams.
• A strong commercial mindset with a focus on results and performance.
• Pride in delivering high store standards and customer experience.
• A proactive, hands-on approach - leading from the front every day.

Responsibilities

• Take full ownership of your store, driving performance and delivering results.
• Lead, inspire and develop a high-performing team.
• Create a brilliant shopping experience through high standards and availability.
• Make commercial decisions to maximise sales and profit.
• Drive KPIs, manage stock effectively, and ensure compliance across the store.

Skills

Leadership

Team development

Retail management

Commercial mindset

Job description

B&M Retail in Andover is seeking an experienced Store Manager to drive performance, lead a high-energy team and deliver outstanding customer service in a busy retail store.

You will take full accountability for store results, manage stock and standards, and recruit and coach colleagues to ensure a brilliant shopping experience every day. Flexibility across days and weekends is essential.