Store Leader: Customer Experience & Performance Champion

Sainsbury's; Glasgow; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Annual bonus

Discount card

Pension contributions

Sainsbury's share scheme

Wellbeing support

Cycle to Work

Gym membership offers

Colleague networks

Holidays

Job summary

Sainsbury's in the United Kingdom is seeking an inspiring Store Manager to lead a busy convenience store. You’ll chair the shifts, drive customer service, and ensure safe, legal operations while delivering commercially-minded results.

You’ll use data to adapt planning, manage people, and support HR policies. The role offers rewarding leadership, a comprehensive benefits package, and the chance to shape everyday shopping for customers.

Qualifications

• Leads with a focus on customer experience and service excellence.
• Uses data and insight to inform planning and improve performance.
• Navigates employee relations, including dismissals, with HR policy guidance.
• Develops leadership capability within the team to drive results.

Responsibilities

• Oversee store operations and daily retail activity.
• Plan and prepare for upcoming trading activity with commercially minded insight.
• Lead shifts with Customer and Trading Managers to meet targets.

Skills

People management

Customer service

Data-driven decisions

HR policy navigation

Job description

Sainsbury's in the United Kingdom is seeking an inspiring Store Manager to lead a busy convenience store. You’ll chair the shifts, drive customer service, and ensure safe, legal operations while delivering commercially-minded results.

You’ll use data to adapt planning, manage people, and support HR policies. The role offers rewarding leadership, a comprehensive benefits package, and the chance to shape everyday shopping for customers.