Store Leader: Customer Experience & Growth

Robert Dyas; Brighton; Hybrid; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Training and development

Team environment

Pension scheme

Discounts on products

Job summary

Robert Dyas in Brighton is seeking a Store Supervisor to support the store management team and drive turnover and revenue using lean principles. You will be an ambassador of the Robert Dyas brand while delivering outstanding customer service.

You’ll help train colleagues, promote high visual merchandising standards and ensure store security and compliance with company policies. In the absence of the Store/Assistant Manager you’ll take responsibility for safety and operations, motivating the team

Qualifications

• Customer service oriented
• Team leadership and coaching
• Commitment to company policies and procedures

Responsibilities

• Act as an ambassador for Robert Dyas and the Theo Paphitis Retail Group, learning the business and sharing knowledge with customers
• Contribute to making Robert Dyas a go-to place on the High Street by delivering consistently high levels of customer service
• Assist with training colleagues and use available tools to maximise team performance
• Ensure security and accuracy of all company systems and that policies are followed
• Promote high visual merchandising standards and maintain store housekeeping
• In the absence of the Store/Assistant Manager, assume accountability for security, safety and branch operations, and drive sales to meet KPIs

Job description

Robert Dyas in Brighton is seeking a Store Supervisor to support the store management team and drive turnover and revenue using lean principles. You will be an ambassador of the Robert Dyas brand while delivering outstanding customer service.

You’ll help train colleagues, promote high visual merchandising standards and ensure store security and compliance with company policies. In the absence of the Store/Assistant Manager you’ll take responsibility for safety and operations, motivating the team