Store Leader: Build a High-Impact, Customer-First Team

Card Factory; Redcar; On-site; GBP 26,000 - 35,000; Full time

Job summary

Card Factory in Redcar is seeking a Store Manager to lead a team and shape a positive culture with a customer-first mindset. You will coach, support, and bring energy to every decision, using data to keep improvements moving forward.

You will work closely with District and Regional Managers to grow and celebrate success, hiring and payroll oversight while creating a workplace where people thrive and feel valued.

Qualifications

• Leadership experience and ability to develop high-performing teams.
• Inspiring presence that motivates staff and drives culture.
• People-first mindset focusing on coaching and development.
• Strong communication skills with staff and stakeholders.
• Tech-savvy and proficient with store systems.
• Calm, adaptable under pressure and capable of change.

Responsibilities

• Lead day-to-day store operations and set clear direction for the team.
• Hire, coach, and develop colleagues to deliver high customer service.
• Merchandising and payroll oversight.
• Collaborate with District and Regional Managers to drive growth.
• Own performance, implement improvements, and celebrate success.

Skills

Leadership experience

Inspiring presence

People-first mindset

Strong communicator

Tech-savvy

Calm and adaptable

Job description

Card Factory in Redcar is seeking a Store Manager to lead a team and shape a positive culture with a customer-first mindset. You will coach, support, and bring energy to every decision, using data to keep improvements moving forward.

You will work closely with District and Regional Managers to grow and celebrate success, hiring and payroll oversight while creating a workplace where people thrive and feel valued.