Store Leader

RIVER ISLAND; Magherafelt; On-site; GBP 25,000 - 40,000; Full time

Job summary

Join a much-loved brand with an exciting future as a Store Manager. This role offers the opportunity to lead a diverse team, drive sales, and deliver exceptional customer experiences. With a strong focus on progression and development, you will be responsible for managing store KPIs, recruiting talent, and ensuring operational excellence. Enjoy a supportive culture with various perks, including staff discounts and a contributory pension scheme. If you are passionate about retail and ready to take the next step in your career, this is the perfect opportunity for you.

Benefits

50% Staff Discount

RI Rewards

Enhanced Family Support

Pension Scheme

28 Days Paid Holiday

Qualifications

• Proven track record in managing store KPIs including sales and service.
• Experience in recruiting, training, and coaching team members.

Responsibilities

• Drive sales and maximize profit through effective store management.
• Ensure world-class customer experience and motivate the team.
• Control costs and manage loss prevention effectively.

Skills

Sales Management

Customer Service

Team Leadership

KPI Management

Communication Skills

Education

Retail Management Experience

Job description

We're a much-loved brand with an exciting future. Our Islanders are a diverse group of bright, talented people who love working together and are proud of their work. Progression here can take you in many directions.

What We Are Looking For...

1. Drive sales & maximise profit - responsible for increasing your store's contribution by implementing high standards in layout, analysing reports, conducting floor walks, delegating effectively, monitoring competitor activity, and communicating trade feedback across all levels.
2. Connect with our customers - ensure every customer receives a world-class shopping experience. Lead by example, motivate your team to provide genuine service, and encourage upselling opportunities.
3. Recruit & retain the best talent - passionate about team development, responsible for recruiting, training, coaching, and managing performance to create future managers.
4. Control costs & manage loss prevention - drive team productivity through effective payroll management, deter theft through excellent service, and ensure operational soundness with stock controls.
5. Have a proven track record in managing store KPIs including sales, payroll, costs, stock loss, and service.
6. Be a great communicator across all levels.
7. Have great leadership skills.
8. Be passionate about delivering a world-class customer experience.
9. Have previous experience at Store Manager level or be an experienced Deputy Manager seeking the next step.

This Is For You...

• Discount - 50% staff discount & uniform allowance to enjoy our latest products.
• RI Rewards - Discounts, benefits, financial advice, wellbeing solutions, and a bonus scheme through Reward Gateway.
• Island culture - Support with Kindness Cupboards, Retail Trust initiatives, and community support.
• Family Hub - Support for various family setups with enhanced maternity, paternity, adoption, and fertility treatments.
• Giver Island - Give as you earn scheme, annual Giver Island day, and matched funding.
• Opportunities - Focus on progression, skills development, and qualifications in retail and head office roles.
• Pension - Contributory private pension scheme.
• Holiday - 28 days (UK) / 30 days (ROI) paid holiday, including Bank Holidays, with options to buy additional days.

Keeping You Safe...

At River Island, we are committed to safeguarding all employees regardless of age or role. We uphold the Prevent duty to stop extremism and promote British Values such as democracy, rule of law, individual liberty, and mutual respect. For more information, visit www.gov.uk.

Every Islander Counts

Our community is diverse and inclusive. We are committed to equality of opportunity and welcome applications from individuals of all backgrounds. We consider flexible working requests unless operational needs prevent it.