Store Experience Leader

Sportswift Ltd; Warrington; On-site; GBP 26,000 - 34,000; Full time

Job summary

Sportswift Ltd. is seeking a friendly and upbeat Team Leader to energise our Warrington store, deliver outstanding customer service, and drive commercial success.

You’ll lead by example, promote the Card Factory Way, and foster growth in yourself and others while maintaining a positive team atmosphere. You will focus on delivering great service, driving store initiatives, and ensuring smooth daily operations with a focus on inclusivity and high energy.

Qualifications

• Leadership skills people want to follow: positive, proactive, full of energy.
• Curious by nature, always learning, and eager to see the bigger picture.
• You make space for everyone's voice, listen with intent, and help build a team where people feel they belong.
• Step up, stay flexible, and set the tone by getting things done.
• You're fair, open to feedback, and thoughtful in how you make decisions.
• You genuinely care about people, support growth, and help create a positive team vibe.

Responsibilities

• Lead the day-to-day running of the store and create great customer experiences.
• Drive commercial success and bring the cardfactory Way to life.
• Mentor and develop team members while growing your own skills.
• Drive store initiatives, maintain open communication, and sustain a positive, inclusive vibe.
• Monitor store performance and help the team thrive.

Skills

Leadership

Customer service

Communication

Team building

Energy and positivity

Job description

Sportswift Ltd. is seeking a friendly and upbeat Team Leader to energise our Warrington store, deliver outstanding customer service, and drive commercial success.

You’ll lead by example, promote the Card Factory Way, and foster growth in yourself and others while maintaining a positive team atmosphere. You will focus on delivering great service, driving store initiatives, and ensuring smooth daily operations with a focus on inclusivity and high energy.