Store Experience & Cleaning Specialist

michaels; Manchester; On-site; GBP 18,000 - 21,000; Full time

Job summary

Michaels Manchester store is seeking a hands-on team member to maintain a clean, welcoming shopping environment and deliver great customer service. You will assist customers, perform cleaning duties, and help with checkout and rewards enrollment.

The role includes supporting Buy Online Pickup in Store and Ship from Store processes, stocking, and adhering to safety procedures. This position requires standing for long periods, lifting, and working a flexible schedule including nights and weekends.

Qualifications

• Retail and/or cleaning experience preferred

Responsibilities

• Maintain store cleanliness and recovery standards to deliver brand promises.
• Provide friendly customer service and help customers shop and locate items.
• Perform cleaning tasks according to SOPs and safety guidelines.
• Handle cash at checkout and enroll customers in Rewards program.
• Assist with Omni-channel processes (BOPIS, Ship from Store) and replenish stock.
• Support shrink and safety programs and follow company policies.

Skills

Cleaning experience

Retail experience

Customer service

Teamwork

Job description

Michaels Manchester store is seeking a hands-on team member to maintain a clean, welcoming shopping environment and deliver great customer service. You will assist customers, perform cleaning duties, and help with checkout and rewards enrollment.

The role includes supporting Buy Online Pickup in Store and Ship from Store processes, stocking, and adhering to safety procedures. This position requires standing for long periods, lifting, and working a flexible schedule including nights and weekends.