Store Detective

Mitie Cleaning & Hygiene Services; Wales; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Flexible benefits platform Choices

Salary Finance scheme

MiDeals platform

Job summary

Mitie Cleaning & Hygiene Services is hiring a Mobile Plain Clothes Security Operative (Store Detective) to protect Asda stores across Bristol and South Wales. The role is full-time and involves covert operations, travel between sites, and detaining offenders when appropriate.

You'll monitor customer behavior, report incidents, and work with store management and police as needed. A valid SIA licence and retail security experience are preferred, with flexibility to cover multiple sites.

Qualifications

• Valid SIA Licence (SG, DS or CP).
• Retail security or store detective experience preferred.
• Strong observational skills and attention to detail.
• Confident decision-maker; handle conflict professionally.
• Excellent communication skills (written and verbal).
• Proficient with technology and reporting systems.
• High integrity, discretion and professionalism.
• Flexible, reliable, proactive; team player who can also work independently.

Responsibilities

• Monitor customer behaviour and identify suspicious activity across sites.
• Conduct covert surveillance to detect and prevent theft.
• Detain offenders safely and lawfully when required.
• Prepare clear incident reports and witness statements.
• Liaise with store management, security teams and police.
• Travel between stores and respond to incidents as needed.
• Represent Mitie and Asda with professionalism.

Skills

SIA Licence

Retail security experience

Job description

Better places, thriving communities.

Can you spot suspicious behaviour before it turns into loss? If you're sharp, observant, and thrive in a fast-paced retail environment, this is your opportunity to step into a dynamic, mobile security role making a real difference.

Mobile Plain Clothes Security Operative (Store Detective) – Full Time (Bristol and South Wales)

Supporting Asda Stores Across Multiple Locations

We're looking for experienced Mobile Store Detectives to operate across a network of Asda stores, across Bristol and South Wales.

With Flexibility To Support Additional Sites Where Required.

Pay, Hours & Contract

• Pay Rate: £17.80
• Contract: Full-Time, Permanent
• Hours: 42 hours per week, including weekend working (approx. 2 Saturdays per month)
• Start Date: Immediate start available

Travel Requirement

This is a mobile role, so a full UK driving licence and access to your own vehicle is essential.

Mileage Is Reimbursed

About the Role

As a Mobile Plain Clothes Security Operative, you'll play a critical role in protecting Asda's people, property, and profits.

Working across multiple stores, you'll operate both covertly to detect and prevent theft, reduce stock loss, and ensure a safe environment for customers and colleagues.

Key Responsibilities

• Monitor customer behaviour and identify suspicious activity across multiple sites
• Conduct covert surveillance to detect and prevent theft
• Safely and lawfully detain offenders where appropriate
• Produce clear, accurate incident reports and witness statements
• Liaise with store management, security teams, and local police where required
• Stay up to date with local crime trends and adapt your approach
• Ensure full compliance with SIA regulations and company procedures
• Travel between stores and respond to incidents as needed
• Represent Mitie and Asda with professionalism at all times

What We're Looking For

• Valid SIA Licence (SG, DS or CP)
• Previous experience in retail security or store detective roles preferred
• Strong observational skills and attention to detail
• Confident decision-maker, able to handle conflict professionally
• Excellent communication skills (written and verbal)
• Comfortable using technology and reporting systems
• High levels of integrity, discretion, and professionalism
• Flexible and reliable, with a proactive mindsetA strong team player who can also work independently

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we'll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

Looking to move roles but not leaving the Mitie family? Why not share your experience with others about life at Mitie?