Store Detective

Mitie; Leicester Forest East; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

B&Q Discount card

Job summary

Mitie is seeking a Store Detective to patrol our client's stores in and around Leicester, using keen observation to deter theft and report incidents.

The role requires a valid SIA licence, a full UK driving licence, strong customer service and communications skills, and the ability to work across multiple sites; occasional court appearances may be required.

Qualifications

• Valid SIA licence required.
• Full UK driving licence and access to own vehicle.
• Customer-facing experience with strong service background.
• Strong written and verbal communication skills (GCSE English or equivalent).
• Proactive and able to improve working practices.

Responsibilities

• Observe, deter and arrest those taking part in criminal activity.
• Issue civil recovery where applicable.
• Liaise with police forces and crime prevention partners.
• Build a local network to identify and disrupt crime.
• Report incidents accurately and promptly.
• Occasionally attend court to provide evidence.

Skills

SIA licence

Driving licence

Customer service

Communication skills

Observational skills

Calm under pressure

Self-motivation

Education

GCSE English

Tools

CCTV

Job description

Store Detective Location - Scotswood & Surrounding AreasSalary - £33,000Total weekly hours 50Shift Pattern - Week 1 Monday-Friday and Week 2 Tuesday - Saturday

20% colleague B&Q Discount card

THE ROLE

As a Store Detective, you will operate across our client's network of stores in and around Leicester and surrounding areas, using your observation skills to help prevent theft of stock. The Detective team plays a crucial role in the identification, apprehension and prosecution of criminals who target our client.

WHAT YOU'LL BE DOING

• Observe, deter and arrest those taking part in criminal activity.
• Issue civil recovery where applicable.
• Liaise with police forces and other crime prevention partners to keep up to date with crime trends.
• Build a local network to identify and disrupt crime.
• Report incidents accurately and in a timely fashion.
• Occasionally attend court to provide evidence.

WHAT WE'RE LOOKING FOR

• Valid SIA licence.
• Full UK Driving Licence and access to own vehicle.
• Highly adaptable, with the ability to work confidently across regional stores.
• Calm under pressure and able to react quickly in challenging situations.
• Customer-facing experience with a strong customer service background.
• Strong written and verbal communication skills, preferably with GCSE or equivalent in English.
• Proactive, forward-thinking and keen to improve working practices.
• Self-motivated, positive and able to demonstrate a genuine can-do attitude.
• Strong observational skills, with the ability to handle sensitive situations and make quick decisions.
• Confidence to challenge people when necessary.
• Ability to use modern surveillance systems such as CCTV.

WHY JOIN US?

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority. We offer a diverse range of training and development opportunities and a wide selection of learning resources to support your growth.

READY FOR YOUR NEXT MOVE?

If you're professional, observant, confident and ready to make a difference, this could be the opportunity you've been waiting for.

JOIN THE MITIE TEAM. TOGETHER, OUR DIVERSITY MAKES US STRONGER.