Store Colleague - Part-Time

JD GROUP; Redditch; Sur place; GBP 12 000 - 15 000; Plein temps

Résumé du poste

JD GROUP is hiring a Store Colleague to deliver outstanding customer experience on the shop floor, greet customers confidently, keep displays sharp, replenish stock and maintain presentation standards. You will work with a supportive team in a fast-paced retail setting, learn new skills, and follow company processes to ensure smooth day-to-day operations.

You will handle transactions, adhere to health and safety rules, and help customers with product information while contributing to strong

Qualifications

• Adapt approach and communication style to different people and situations.
• Engage positively with customers and colleagues.
• Good organisational skills and ability to manage tasks.
• Ability to work collaboratively.
• Willingness to learn new skills and follow company processes.
• Passion for brands, trends and products.
• Proactive attitude and confidence to approach customers.
• Attention to detail to keep shop floor sharp.
• Self-motivation and focus on personal development.

Responsabilités

• Deliver a positive and welcoming experience for customers.
• Identify customer needs, recommend products, and promote extras.
• Maintain high standards of customer service.
• Keep shop floor presentation clean, organized, and well maintained.
• Replenish stock and ensure products are displayed correctly.
• Process transactions, cash handling, stock processing, and deliveries.
• Use in-store tech to assist customers and daily operations.
• Follow company policies, procedures and health and safety rules.
• Collaborate with colleagues for smooth store operations.
• Support additional duties as required.

Connaissances

Adaptability

Customer engagement

Organisational skills

Team collaboration

Learning mindset

Description du poste

Role Overview

As a Store Colleague, you’ll play an important role in delivering outstanding experience every day, helping customers feel valued, supported, and excited about our products.

You’ll play an active role on the shop floor by greeting customers confidently, keeping displays looking sharp, replenishing stock, and maintaining high service and presentation standards. With a positive attitude, great teamwork, and a passion for helping people, you’ll help keep the store running smoothly and showcase the high standards we are known for.

If you’re ready to step into a fast-paced retail environment, learn new skills, and be part of a supportive team, this is your opportunity to make an impact and build a strong foundation for your future career.

Key Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Skills & Experience

• Ability to adapt approach and communication style to different people and situations.
• Ability to engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.
• Ability to work collaboratively.
• Willingness to learn new skills and follow company processes and procedures.

Desirable Attributes

• A genuine passion for brands, trends, and the latest products.
• Proactive attitude, with the confidence to approach customers and support sales opportunities.
• Strong attention to detail, ensuring the shop floor always looks sharp and ready.
• Self-motivation, with a commitment to personal development and continuous improvement.