Store Colleague - General

TN United Kingdom; Blackburn; On-site; GBP 20,000 - 25,000; Full time

Job summary

An established industry player is looking for a dynamic Sales Assistant to enhance the shopping experience for customers. This role is perfect for those who thrive in a fast-paced, customer-focused environment and are eager to develop their skills. Responsibilities include providing exceptional service, driving sales, and maintaining stock standards. If you have a positive attitude and enjoy engaging with customers, this opportunity offers a pathway for personal and professional growth within a supportive team. Join us to make a difference in retail!

Qualifications

• Positive attitude towards a fast-paced retail environment.
• Confident interpersonal skills for customer engagement.

Responsibilities

• Provide exceptional service to ensure customer satisfaction.
• Drive sales to meet and exceed financial goals.
• Maintain stock levels and ensure accurate pricing.

Skills

Customer Engagement

Communication Skills

Sales Techniques

Team Collaboration

Flexibility

Job description

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We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.

Responsibilities:

• Provide a knowledgeable and seamless customer experience for all customers that enter the store.
• Maintain clean and tidy stock standards on the shop floor at all times.
• Collaborate with team members to achieve sales and KPI targets through knowledge of current trends, in-store promotions, and store processes.
• Drive sales to meet and exceed targets.
• Utilise in-store devices to showcase the full product range.
• Offer alternatives and add-on sales at every opportunity.
• Replenish stock levels when needed, ensuring the full-size range is available on the shop floor.
• Ensure products are correctly priced.
• Deputise for other staff, work within departments, or perform other duties as required.
• Represent JD Sports professionally at all times.
• Conduct work in a safe and responsible manner.

Role objectives and KPI’s:

• Provide exceptional service to ensure customer satisfaction and retention.
• Actively drive sales to support the store in meeting and exceeding financial goals.
• Ensure timely and accurate replenishment of stock to maintain product availability.

Skills and Experience:

• A positive attitude towards a fast-paced, customer-focused retail environment.
• Enthusiasm for viewing challenges as opportunities for personal and professional development.
• Confident interpersonal and communication skills, thriving in social situations through customer engagement.
• Flexibility to work various shifts, including weekends and holidays, based on store needs.