Store Colleague - General

JD GROUP; Blackburn; On-site; GBP 18,000 - 25,000; Full time

Job summary

An established industry player is looking for a dynamic Sales Assistant to join their team. This role is crucial in delivering an outstanding shopping experience, where you'll engage with customers and drive sales while maintaining high stock standards. With opportunities for career progression, this position is perfect for those motivated by growth and eager to learn new skills in a fast-paced retail environment. Join a team that values customer satisfaction and teamwork, and make a significant impact in a thriving store atmosphere.

Qualifications

• Enthusiastic and adaptable to a fast-paced retail environment.
• Strong communication and interpersonal skills to engage with customers.

Responsibilities

• Provide exceptional customer service to enhance shopping experience.
• Drive sales and achieve store KPI targets through teamwork.

Skills

Positive attitude

Interpersonal skills

Communication skills

Flexibility

Job description

Role overview:

We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.

Responsibilities:

1. Providing a knowledgeable and seamless customer experience for all customers that enter the store.
2. Continuously maintaining clean and tidy stock standards on shop floor for customers at all times.
3. Collaborate with your team members to achieve sales and KPI targets through being knowledgeable on current trends, in-store promotions and continuously evolving store processes.
4. Drive sales, ensuring that targets are achieved and, where possible, exceeded.
5. Utilise the in-store devices, offering the customer the whole product range.
6. Provide alternatives and add-on sales at every opportunity.
7. Replenish stock levels when needed, making sure the full-size range is on the shop floor where possible.
8. Ensure that product is priced correctly.
9. To deputise for other staff, work within departments, or carry out other duties as required.
10. Always represent JD Sports in the most professional manner.
11. Conduct your work in a safe and responsible manner.

Role objectives and KPI’s:

1. Provide exceptional service to ensure customer satisfaction and retention.
2. Actively drive sales to support the store in meeting and exceeding the store's financial goals.
3. Ensure the timely and accurate replenishment of stock on the shop floor to maintain optimal product availability.

Skills and Experience:

1. A positive attitude towards a fast-paced, customer-focused retail environment.
2. An ability to enthusiastically look at a challenge as an opportunity to develop yourself, your career, and learn new skills.
3. Confident interpersonal and communication skills who thrive in social situations through engagement with customers.
4. Flexibility to work various shifts, including weekends and holidays, based on store needs.