Store Colleague: Customer-Centric Brand Advocate

JDSPORTS; East Kilbride; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Staff discount

Job summary

JD Sports is seeking a Store Colleague in the United Kingdom to deliver exceptional customer service on the shop floor. You will greet customers, provide product information, and keep displays sharp and stocked while supporting daily store operations and sales goals.

The role requires a positive attitude, teamwork, and a passion for helping people, with opportunities to learn new skills and advance within a fast-paced retail environment.

Qualifications

• Experience in a customer-facing retail environment.
• Ability to meet sales targets by understanding customer needs.
• Willingness to work as part of a team in a fast-paced store.

Responsibilities

• Deliver a positive and welcoming experience for customers and provide product information.
• Maintain high standards of presentation across the shop floor and ensure displays are neat and stocked.
• Replenish stock and ensure products are visible and correctly displayed.
• Process transactions, handle cash, and support deliveries.
• Use in-store technology and systems to assist customers and run daily store operations.
• Collaborate with colleagues to ensure the store runs smoothly.

Skills

Customer service

Sales

Teamwork

Communication

Cash handling

Visual merchandising

Job description

JD Sports is seeking a Store Colleague in the United Kingdom to deliver exceptional customer service on the shop floor. You will greet customers, provide product information, and keep displays sharp and stocked while supporting daily store operations and sales goals.

The role requires a positive attitude, teamwork, and a passion for helping people, with opportunities to learn new skills and advance within a fast-paced retail environment.