Retail Store Ambassador - Customer Experience & Trends

JD Sports Fashion; Cheshunt; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Holiday allowance

Staff discount

Bike discount

Gym membership

Personal development

Apprenticeships

Job summary

JD Sports Fashion is seeking a Store Colleague in the United Kingdom to deliver outstanding customer experiences on the shop floor. You will greet customers confidently, maintain product displays, replenish stock, and support till work while upholding JD's high service standards.

Join a fast-paced retail environment that values energy, teamwork, and a proactive attitude. You’ll learn new skills, grow with the business, and contribute to a dynamic, fashion-forward store team.

Qualifications

• A positive, enthusiastic approach suited to a fast-paced, customer-focused retail environment.
• Strong communication skills, with confidence engaging customers and working as part of a team.
• Willingness to learn, take on new tasks, and grow your skills in a supportive store environment.
• Flexibility to work various shifts, including weekends, evenings, and busy seasonal periods.

Responsibilities

• Welcome customers with confidence and energy, offering friendly support and helping them find the products they love.
• Use in-store devices to check stock, share product options, and support the full customer experience.
• Keep the shop floor clean, tidy, and fully replenished — making sure displays stay fresh and on-brand.
• Support day-to-day store tasks, including till work, restocking, and following all safety and store guidelines.

Skills

Enthusiastic attitude

Strong communication

Willingness to learn

Flexibility with shifts

Job description

JD Sports Fashion is seeking a Store Colleague in the United Kingdom to deliver outstanding customer experiences on the shop floor. You will greet customers confidently, maintain product displays, replenish stock, and support till work while upholding JD's high service standards.

Join a fast-paced retail environment that values energy, teamwork, and a proactive attitude. You’ll learn new skills, grow with the business, and contribute to a dynamic, fashion-forward store team.