Store Associate

Barnardo's; City of Edinburgh; On-site; GBP 15,000 - 22,000; Part time

Job summary

Barnardo's in Edinburgh is seeking a Store Associate to support store operations and volunteers in a busy charity shop. The role offers part-time hours and on-site work at the Edinburgh location, with responsibilities spanning stock organisation, merchandising, and customer service.

The ideal candidate will have experience in retail, cash handling, and a customer-focused approach, with basic IT skills and a willingness to work independently under direction from the Store Manager.

Qualifications

• Experience in a retail environment.
• Cash handling experience.
• Customer service experience.
• Ability to work on own initiative.
• Knowledge of fashion environment.
• Basic IT skills.

Responsibilities

• Organising Stock, Pricing and Steaming stock before going on the shop floor.
• Ensuring Stock is generated over the door by members of the public and ensuring donors sign up for gift aid.
• Implement any promotion in the store as directed by Head Office or your Area Business Manager or your Store Manager.
• Achieve and maintain high standards of housekeeping, organisation and cleanliness throughout the Store, including the sales floor and stockroom areas.
• Actively encourage the public to donate saleable stock.
• Rotate stock on a daily basis so that no garment remains on the shop floor for any longer than the agreed time limits.

Skills

Retail experience

Cash handling

Customer service

Independent working

Fashion knowledge

IT basics

Job description

We have an exciting opportunity for a Store Associate to join our friendly team in Edinburgh

This will be a fantastic opportunity for someone who is passionate, motivated, and keen to help raise funds to support the most vulnerable children and young people in the UK.

As a Store Associate you will support the Store Manager, other Store Associates, and volunteers to help run a busy store, you will have the opportunity to develop and learn within the store.

Store Location: 29/31 Deanhaugh Street, Stockbridge, Edinburgh, Scotland, EH4 1LR

Hours: 6 hrs

Some of the Key Responsibilities

Organising Stock, Pricing and Steaming stock before going on the shop floor.

Ensuring Stock is generated over the door by members of the public and ensuring donors sign up for gift aid.

Implement any promotion in the store as directed by Head Office or your Area Business Manager or your Store Manager.

Achieve and maintain high standards of housekeeping, organisation and cleanliness throughout the Store, including the sales floor and stockroom areas.

Actively encourage the public to donate saleable stock.

Rotate stock on a daily basis so that no garment remains on the shop floor for any longer than the agreed time limits.

Ideal candidates should have

• Experience of working in a retail environment due to the nature of the store.
• Experience of cash handling
• Working in a customer service environment
• Experience of working on own initiative
• Knowledge of working in a fashion environment
• Basic IT skills

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters, and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts.

About Barnardo's

At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.

Proud member of the Disability Confident employer scheme

Store Associate

Company: Barnardo's

Salary: from £13.45 an hour

Hours: Part-time

Location: EH4 1LR

Working pattern: On-site

Job type: Permanent

Posting date: 30 Oct 2026

Closing date: 5 Nov 2026

Summary

We have an exciting opportunity for a Store Associate to join our friendly team in Edinburgh

This will be a fantastic opportunity for someone who is passionate, motivated, and keen to help raise funds to support the most vulnerable children and young people in the UK.

As a Store Associate you will support the Store Manager, other Store Associates, and volunteers to help run a busy store, you will have the opportunity to develop and learn within the store.

Store Location: 29/31 Deanhaugh Street, Stockbridge, Edinburgh, Scotland, EH4 1LR

Hours: 6 hrs

Permanent - Part time (Sunday)

Some of the Key Responsibilities

Excellent Customer Service

Visual Merchandising

Organising Stock, Pricing and Steaming stock before going on the shop floor.

Ensuring Stock is generated over the door by members of the public and ensuring donors sign up for gift aid.

Implement any promotion in the store as directed by Head Office or your Area Business Manager or your Store Manager.

Achieve and maintain high standards of housekeeping, organisation and cleanliness throughout the Store, including the sales floor and stockroom areas.

Actively encourage the public to donate saleable stock.

Rotate stock on a daily basis so that no garment remains on the shop floor for any longer than the agreed time limits.

Ideal candidates should have

• Experience of working in a retail environment due to the nature of the store.
• Experience of cash handling
• Working in a customer service environment
• Experience of working on own initiative
• Knowledge of working in a fashion environment
• Basic IT skills

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters, and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts.

About Barnardo's

At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.

Essential requirements

Experience of working in a retail environment due to the nature of the store.Experience of cash handlingWorking in a customer service environmentExperience of working on own initiativeKnowledge of working in a fashion environmentBasic IT skills

Proud member of the Disability Confident employer scheme

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