Store Associate (23840)

Barnardos; West Oxfordshire; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Flexible working

26 days leave

HolidayPlus scheme

Maternity/Paternity pay

Group Personal Pension

Death in service 4x earnings

Cycle to work

Season ticket loan

Staff discounts

Health cash plan

Employee assistance program

Corporate University

Job summary

Barnardo's Witney Store is seeking a part-time Store Associate to help run a busy shop and support the manager in their absence. You will lead by example, supervise when needed, and focus on customer service, stock care, and driving donations to support vulnerable children across the UK.

The role requires good organisation, strong communication, and a willingness to learn leadership skills while collaborating with the store team and Head Office guidance.

Qualifications

• Experience of working in a retail environment due to the nature of the store.
• Experience of cash handling.
• Experience of working in a customer service environment.
• Experience of working on own initiative.
• Knowledge of working in a fashion environment.
• Basic IT skills.

Responsibilities

• Excellent Customer Service.
• Visual Merchandising.
• Organising Stock, Pricing and Steaming stock before going on the shop floor.
• Ensuring Stock is generated over the door by members of the public and ensuring donors sign up for gift aid.
• Implement any promotion in the store as directed by Head Office or your Area Business Manager or your Store Manager.
• Achieve and maintain high standards of housekeeping, organisation and cleanliness throughout the Store, including the sales floor and stockroom areas.
• Actively encourage the public to donate saleable stock.
• Rotate stock on a daily basis so that no garment remains on the shop floor for any longer than the agreed time limits.

Skills

Retail experience

Cash handling

Customer service

Initiative / work on own

Fashion retail

Basic IT skills

Job description

We have an exciting opportunity for a Store Associate to join our friendly team at Witney Store

This will be a fantastic opportunity for someone who is passionate, motivated, and keen to help raise funds to support the most vulnerable children and young people in the UK.

As a Store Associate you will support the manager with all aspects of running a busy store, and step up to supervise in their absence, covering days off or holiday leave. It's the best of both worlds as you will have responsibilities but also the chance to develop and learn with an experienced store manager by your side. You'll need to be well organised with great communication skills and ready to learn how to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.

Store Location: Area B2, Witney Standard Store, Unit 2, 21-27 Market Square, Witney, Oxfordshire, England. OX28 6AD
Hours: 21 hours

Permanent – Part Time

Some of the Key Responsibilities

• Excellent Customer Service
• Visual Merchandising
• Organising Stock, Pricing and Steaming stock before going on the shop floor.
• Ensuring Stock is generated over the door by members of the public and ensuring donors sign up for gift aid.
• Implement any promotion in the store as directed by Head Office or your Area Business Manager or your Store Manager.
• Achieve and maintain high standards of housekeeping, organisation and cleanliness throughout the Store, including the sales floor and stockroom areas.
• Actively encourage the public to donate saleable stock.
• Rotate stock on a daily basis so that no garment remains on the shop floor for any longer than the agreed time limits.

Ideal candidates should have

• Experience of working in a retail environment due to the nature of the store.
• Experience of cash handling
• Working in a customer service environment
• Experience of working on own initiative
• Knowledge of working in a fashion environment
• Basic IT skills

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters, and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts.

Interview Date: Where an interview date has been given in the advert, this will be the only date available, Please check this before proceeding with your application. If you require a reasonable adjustment as part of the recruitment process, please let us know and we will discuss appropriate arrangements with you.

About Barnardo's

At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.

Benefits

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Corporate University

*T&C's