Store Assistant FTC - 12 Hours - Sweaty Betty

Sweaty Betty; Ashford; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player seeks enthusiastic individuals to join their retail team in Ashford. This role focuses on delivering exceptional customer experiences, achieving sales targets, and maintaining store standards. With a commitment to diversity and inclusion, the company fosters a supportive environment where team members can thrive. Enjoy perks like a clothing allowance, generous discounts, and opportunities for training and development. If you're passionate about retail and eager to learn, this is the perfect opportunity to grow your career in a vibrant retail environment.

Benefits

Clothing allowance

Training and development opportunities

Quarterly bonuses

60% discount on merchandise

Pro-rated 25 days holiday for part-time

Refer a Friend bonus scheme

Season Ticket Loan

Budget for fitness classes

Health Cash Plan with Medicash

Cycle to work scheme

Qualifications

• Passion for brands and lifestyles is essential.
• Retail sales experience preferred but not required.

Responsibilities

• Create memorable experiences through authentic customer service.
• Achieve sales targets and interact with customers.

Skills

Flexible schedule

Retail sales experience

Excellent communication skills

Positive attitude

Ability to work under pressure

Education

High School diploma or equivalent

Job description

Current employees, please apply in Workday.

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint spanning approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing brands such as Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our continued success is driven by our mission: to empower, engage, and inspire our consumers every step of the way.

Our team members are the heart of our stores worldwide, bringing passion and dedication to ensure an exceptional customer experience. From helping customers choose shoes to styling outfits, your core responsibility is to make sure our customers enjoy their time with us.

Key Responsibilities

1. Creating memorable experiences through authentic customer service.
2. Achieving sales targets and performance metrics.
3. Interacting with customers, educating them about our products, and building rapport.
4. Maintaining store standards, visual merchandising, managing deliveries, replenishing stock, and adhering to safety procedures.
5. Managing cash and following policies for security, safety, and stock accuracy.
6. Encouraging customer loyalty through updates on collections and gathering customer data.

Knowledge, Skills, and Abilities Required

• Flexible schedule, including weekends and holidays.
• Retail sales experience preferred but not required.
• Passion for our brands and lifestyles.
• Excellent communication skills.
• Positive, professional attitude.
• Enthusiasm for learning and sharing product knowledge.
• Ability to work under pressure in a fast-paced environment.

US Candidates Only

• Compliance with Company’s AAP/EEO policies.
• High School diploma or equivalent.

Working Conditions

• Retail environment.

The Extras

• Clothing allowance.
• Training and development opportunities.
• Quarterly bonuses.
• 60% discount on Sweaty Betty merchandise.
• Pro-rated 25 days holiday for part-time.
• Refer a Friend bonus scheme.
• Season Ticket Loan.
• Access to Retail Trust for advice and support.
• Budget for fitness classes.
• Sample sales access.
• Health Cash Plan with Medicash (post-probation).
• Enhanced Family Leave policy.
• Cycle to work and Buzz bike schemes.

Our DEI Commitment

We aim to create a culture that embodies our mission of empowerment by celebrating diversity, fostering inclusion, and ensuring equity. We are committed to listening, learning, and developing, with a focus on equal employment opportunities. Our DEI mission is "to embed diversity, equity, and inclusion at the heart of our business, creating a culture of belonging that empowers everyone to be their authentic selves." We acknowledge our journey is ongoing and are dedicated to being champions of inclusion, working with our DEI committees to promote these values.