Store Assistant - 12 Hours - Sweaty Betty

WOLVERINE; Newbury; On-site; GBP 18,000 - 25,000; Full time

Job summary

A leading company in branded footwear is seeking retail sales associates to create exceptional customer experiences. Responsibilities include engaging with customers, achieving sales goals, and maintaining store standards. The ideal candidate will possess excellent communication skills and a passion for the brand.

Benefits

Generous clothing allowance

Training & development opportunities

Quarterly bonuses

60% discount on Sweaty Betty merchandise

Pro-rated 25 days holiday

Refer a Friend bonus scheme

Season Ticket Loan

Access to Retail Trust for advice and support

Dedicated budget for fitness classes

Health Cash Plan with Medicash

Enhanced Family Leave policy

Cycle to work & Buzz bike schemes

Qualifications

• Retail sales experience preferred but not required.
• Flexible schedule, including weekends and holidays.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Create memorable customer experiences through authentic service.
• Achieve sales targets and performance metrics.
• Interact with customers, educate them about products, and build rapport.

Skills

Communication

Customer Service

Sales

Education

High School diploma or equivalent

Job description

Current employees, please apply in Workday.

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint spanning approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing its portfolio of brands, including Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our continued success is driven by our mission: to empower, engage, and inspire our consumers every step of the way.

Our team members are the heart of our stores worldwide, bringing passion and going above and beyond to ensure an exceptional customer experience. From entry to exit, your role is to ensure customers enjoy their time with us, whether by helping them select shoes or style outfits.

Key Responsibilities

• Create memorable customer experiences through authentic service.
• Achieve sales targets and performance metrics.
• Interact with customers, educate them about products, and build rapport.
• Maintain store standards, including visual merchandising, managing deliveries, stock replenishment, loss prevention, and safety procedures.
• Manage cash and adhere to security, safety, and stock accuracy policies.
• Encourage customer loyalty by discussing upcoming collections and collecting customer data.

Knowledge, Skills, and Abilities Required

• Flexible schedule, including weekends and holidays.
• Retail sales experience preferred but not required.
• Passion for our brands and lifestyles.
• Excellent communication skills.
• Positive, professional attitude.
• Enthusiasm for learning and sharing product knowledge.
• Ability to work under pressure in a fast-paced environment.

US Candidates Only

• Compliance with Company’s AAP/EEO policies.
• High School diploma or equivalent.

Working Conditions

• Retail environment.

The Extras

• Generous clothing allowance.
• Training & development opportunities.
• Quarterly bonuses.
• 60% discount on Sweaty Betty merchandise.
• Pro-rated 25 days holiday (part-time included).
• Refer a Friend bonus scheme.
• Season Ticket Loan.
• Access to Retail Trust for advice and support.
• Dedicated budget for fitness classes.
• Access to Sample sales.
• Health Cash Plan with Medicash (post-probation).
• Enhanced Family Leave policy.
• Cycle to work & Buzz bike schemes.

Our DEI Commitment

We aim to create a culture that embodies empowerment, diversity, inclusion, and equity. We celebrate diversity, foster inclusion, and strive for an equitable workplace. We are committed to listening, learning, and developing our team, ensuring equal opportunities for all applicants. Our mission is to embed diversity, equity, and inclusion at the core of our business, creating a sense of belonging that allows everyone to be their authentic selves. We recognize the journey is ongoing and are dedicated to making meaningful, sometimes challenging, changes. We are committed to working with our DEI committee & DEI Collective to be champions, allies, and inclusive at all levels. When we say all, we mean it.