Store Assistant

Aston & Fincher; Tondu; On-site; GBP 18,000 - 22,000; Full time

Job summary

Aston & Fincher is seeking a Store Assistant to help customers identify products and complete purchases. You will support the store team with restocking, merchandising, and maintaining high standards of presentation and cleanliness.

Responsibilities include assisting customers, processing sales, packing orders, and ensuring stock accuracy. The role emphasizes excellent customer service and contribution to store growth and revenue through sales optimisation.

Qualifications

• Experience in customer-facing retail environments is preferred.
• Ability to manage stock and merchandising to company standards.
• Strong communication and teamwork skills.

Responsibilities

• Assist customers in identifying products and answering questions.
• Restock shelves and ensure accurate pricing and presentation.
• Process sales at the till and handle transactions.
• Pack and dispatch orders to customers or salons as needed.
• Keep store clean, tidy and safe for customers and staff.

Skills

Customer service

Stock management

Merchandising

Cash handling

Teamwork

Tools

Till system

Job description

We are looking for an enthusiastic Store Assistant to help customers identify and purchase products they desire and to support the store team to ensure the smooth running of the store in accordance with company procedures. Store Assistant duties include selling, restocking, and merchandising. The goal is to provide high class customer service and to increase company's growth and revenue through sales maximisation.

You will be responsible for picking customers' orders and products, to serve and help all customers, keeping shelves well stocked with products, whilst ensuring the store is kept clean and presentable at all times., Pick customers order

Store Assistant duties

• Ensure all products are clean and correctly priced
• Stock is put out on shelf to company procedures
• Count stock accurately
• Use of till / Retailer
• Pack all orders in-line with the company procedures
• Assist and arrange for items to be dispatched
• Answering the phone
• Invoicing of orders through our till system
• Keep up to date with all promotional activity
• Merchandising within the company guidelines
• Book in all deliveries
• Build on customer telephone orders
• Assist with deliveries of stock coming into store
• Transfer stock in / out to stores/suppliers
• To help maintain a safe and secure environment for customers and colleagues
• Ensure high levels of customer satisfaction through excellent sales service
• Maintain outstanding store condition and visual merchandising standards
• To make deliveries to salons within your area when necessary
• Maintain a fully stocked store
• Ascertain customers' needs and wants
• Welcome and greet customers
• Manage point-of-sale processes
• Actively involve in the receiving of new shipments
• Keep up to date with product information