Store Advisor - Flexible Hours, Unforgettable Customer Experience

Horace; Greater London; On-site; GBP 17,000 - 24,000; Full time

Job summary

Horace is expanding in the UK and is seeking a Store Advisor for Covent Garden. You will welcome customers, share the Horace story, and provide product recommendations to create an unforgettable shopping experience in a fast-paced boutique setting.

You will keep the store well-presented, manage stock, support KPIs, and collaborate with the wider team to deliver exceptional service while working flexible hours, including evenings and weekends.

Qualifications

• Minimum two years' experience in a boutique.
• Cosmetics sector experience is a plus.
• Strong customer focus and attention to detail.
• Flexible with hours, including evenings and weekends.

Responsibilities

• Maintain store cleanliness and stock.
• Manage stock and supplies.
• Engage with customers and deliver exceptional service.
• Meet KPIs: sales, average basket, conversion rate.
• Explain the Horace brand and products.

Skills

Retail experience

Customer service

Product knowledge

Tools

POS system

Job description

Horace is expanding in the UK and is seeking a Store Advisor for Covent Garden. You will welcome customers, share the Horace story, and provide product recommendations to create an unforgettable shopping experience in a fast-paced boutique setting.

You will keep the store well-presented, manage stock, support KPIs, and collaborate with the wider team to deliver exceptional service while working flexible hours, including evenings and weekends.