Stockroom Lead — Inventory & Store Ops

New Balance; Bicester; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation

Retail bonus scheme

Staff discount

Job summary

New Balance is seeking a proactive Stockroom Manager/Duty Manager to support day-to-day stockroom operations and lead a high-performing team. You will open/close the store as needed, maintain stockroom standards, and coordinate with the Store Manager to ensure smooth deliveries and stock accuracy.

The role requires experience in retail stockroom operations, strong English communication, and the ability to manage inventory with precision.

Qualifications

• Retail stockroom and delivery experience required.
• Self-driven and proactive learner.
• Excellent attention to detail.
• Fluent in English.
• Excellent communication skills.
• Proficient with PCs, spreadsheets and inventory software.
• Available for occasional night shifts and inventory counts.

Responsibilities

• Take on Duty Manager and floor leadership responsibilities when necessary.
• Maintain stockroom and delivery standards per SOPs.
• Open/close store as a keyholder when needed.
• Communicate daily with Store Manager about stockroom/shop floor issues.
• Keep stockroom organised and aligned with company standards.
• Ensure deliveries processed and productivity targets met.
• Lead RTV completion and report on stock movement and shrinkage.
• Refill shop floor stock as required.
• Support external team with store inventories.
• Manage stock file accuracy and correct discrepancies.
• Flag under/overstock and communicate stock situations to MT.
• Coordinate with Visual Merchandiser on stock-to-floor procedures.

Skills

Retail stockroom

Leadership

Attention to detail

Fluent English

Communication skills

PC proficiency

Inventory counts

Night shifts

Tools

Excel

Inventory software

Job description

New Balance is seeking a proactive Stockroom Manager/Duty Manager to support day-to-day stockroom operations and lead a high-performing team. You will open/close the store as needed, maintain stockroom standards, and coordinate with the Store Manager to ensure smooth deliveries and stock accuracy.

The role requires experience in retail stockroom operations, strong English communication, and the ability to manage inventory with precision.